Digital Strategies in Action - a Comparative Analysis of National Data Infrastructure Development

In recent years, many countries have started to draft strategies and policies related to the data economy. To support new data- driven activities and innovations, the development of a national data infrastructure (NDI) is seen as key. The concept of NDI has entered governmental strategic discussions on data as an asset, the role of data...

Big data in the public sector: Uncertainties and readiness

Big data is being implemented with success in the private sector and science. Yet the public sector seems to be falling behind, despite the potential value of big data for government. Government organizations do recognize the opportunities of big data but seem uncertain about whether they are ready for the introduction of big data, and if...

The collaborative realization of public values and business goals: Governance and infrastructure of public-private information platforms

The scale of society's evolving challenges gradually surpasses the capacity of the public sector to address them. Coping with these challenges requires budget-short governments to look for innovative ways to transform and improve their operations and service provisioning models. While in many cases transformation starts from the inside-out ...

Understanding Public-Private Collaboration Configurations for International Information Infrastructures

Collaboration between the public and the private sector is seen as an instrument to make governance smarter, more effective, and more efficient. However, whereas there is literature on public-private collaboration, very little of it addresses how these collaborations can be shaped to make use of the huge potential that technological innovations...

Understanding Public-Private Collaboration Configurations for International Information Infrastructures

Collaboration between the public and the private sector is seen as an instrument to make governance smarter, more effective, and more efficient. However, whereas there is literature on public-private collaboration, very little of it addresses how these collaborations can be shaped to make use of the huge potential that technological innovations...

Interconnecting Governments, Businesses and Citizens: A Comparison of Two Digital Infrastructures

Public and private organizations in various areas are setting up digital Information Infrastructures (IIs) for interconnecting government, businesses and citizens. IIs can create value by sharing and integrating data of multiple ac-tors. This can be the basis for value added services and especially collaborations of public and private partners...

Developing Multi-Layer Information Infrastructures: Advancing Social Innovation through Public–Private Governance

Information infrastructures of businesses and government are increasingly interwoven and highly dependent on each other. Though often referred to as sociotechnical innovations, the development of these information infrastructures often has a technological focus. The related and even concurrent development of new social practices is understudied....

Enhancing Visibility in International Supply Chains: The Data Pipeline Concept

With increasing global trade and growing emphasis on security, enhanced information sharing between actors in global supply chains is required. Currently, the data about cargo available in the supply chain does not provide a timely and accurate description of the goods. To solve this data quality issue, data should be captured upstream at the...

Unravelling Interdependence: Coordinating Public-Private Service Networks

Governments aim to improve service delivery towards citizens and businesses. One of the main trends in this area is that organisations are increasingly trying to integrate service delivery by using information and communication technology (ICT). Service integration is necessary as individual service offerings are often just a part of a bigger...

Barriers and impediments to transformational government: Insights from literature and practice

Transformational government (t-government) has been introduced as a new stage of e-government aimed at realising structural changes and greater benefits in the public sector. Yet, there are many impediments blocking transformation, and there is limited insight in these barriers. In this paper, impediments for t-government are investigated by...

Simulation Gaming as a Social Development Instrument: Dealing with Complex Problems

Improving public service delivery is a very complex domain and the complexity is difficult to grasp by stakeholders having various degree of knowledge and involvement. An emergent and promising method for dealing with complex problems is simulation gaming, which can be used to capitalize the intrinsic experiences and knowledge of people and...

Strategies for Orchestrating and Managing Supply Chains in Public Service Networks

Joining-up is high on the e-government agenda as this is expected to improve service delivery to citizens and businesses. It requires public and private organizations to cooperate with each other within networks that are formed around public services that cross the boundaries of organizations. Cross-organizational processes in such a network are...

A Flexible, Event-Driven, Service-Oriented Architecture for Orchestrating Service Delivery

This event-driven architecture uses decentralized intelligence to orchestrate services across a network of public agencies, without compromising the individual agencies' autonomy.

Improving Government service delivery with private sector intermediaries

Government organizations operate a variety of channels to interact with citizens and businesses. Advances in information and communication technology enabled an online presence and more direct interactions. A focus on efficiency makes organizations encourage the use of electronic channels over traditional channels. Also, intermediaries in the...