Stage Models for Moving from E-Government to Smart Government

The emergence of super-applications is a complete game changer in how future governments will deliver e-services and interact with their citizens. With respect to this, the scope of currently established e-government stage models is exhausted. Therefore, this article proposes a “provident stage” as an extension of the Layne and Lee stage...

Building & sustaining a digital government research center: A director's perspective

This panel provides participants a chance to interact with five digital government research center directors about their experiences in building sustainable digital government research centers. Panelists, selected to provide regional representation, will discuss their experiences and share lessons learned. Topics to be covered building a...