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Kurnia, Rizky Amalia (author), Praditya, D. (author), Janssen, M.F.W.H.A. (author)Having tax transparency is getting more important and enforced by more and more countries around the world. To deal with tax evasion, OECD has developed an Automatic Exchange of Information (AEOI) standard. The implementation of this standard differs among countries. In this study, we explore factors explaining the differences between two...conference paper 2019
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Batubara, F.R. (author), Ubacht, J. (author), Janssen, M.F.W.H.A. (author)Blockchain technology is heralded for improving trust and can provide a new approach for creating transparency and promoting accountability of government activities. However, it is still not clear how and in what ways blockchain technologies can improve this. This study examines the mechanisms and capability of blockchain technology to...conference paper 2019
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Rana, Nripendra P. (author), Janssen, M.F.W.H.A. (author), Sahu, Ganesh P. (author), Baabdullah, Abdullah (author), Dwivedi, Yogesh K. (author)The development of mobile technology is facilitating the transformation in a way that governments deliver their services. Mobile government is one area that has received very little research, but it can have a tremendous impact on the way citizens engage with their government. This research analyses the data gathered from 81 respondents through...conference paper 2019
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Matheus, R. (author), Janssen, M.F.W.H.A. (author), Maheshwari, D. (author)Dashboards visualize a consolidated set data for a certain purpose which enables users to see what is happening and to initiate actions. Dashboards can be used by governments to support their decision-making and policy processes or to communicate and interact with the public. The objective of this paper is to understand and to support the...journal article 2018
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Yin, Y. (author), Zuiderwijk-van Eijk, A.M.G. (author), Van Ossenbruggen, Jacco (author), Jeffery, Keith (author), Luthfi, A. (author), Janssen, M.F.W.H.A. (author)Governments and publicly-funded research institutions increasingly open up data collected and created through research. One way to share and use data obtained through research is through Virtual Research Environments (VREs). Insights obtained through open data use in VREs can subsequently provide input for policy making. However, this process...conference paper 2018
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Pereira, Gabriela Viale (author), Parycek, Peter (author), Falco, E. (author), Kleinhans, R.J. (author)This literature review has focused on smart governance as an emerging domain of study that attracts significant scientific and policy attention. More specifically, this paper aims to provide more insight in the definitions of and relationships between smart governance and concepts such as smart and electronic government, in the context of smart...journal article 2018
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Darusalam, D. (author), Janssen, M.F.W.H.A. (author), Ubacht, J. (author)Governments are seeking for new ways to fight corruption within their own administration. The opening of data has the potential to involve citizens in detecting corruption by providing them the ability to view and analyze data about what is happening within the government. However, how open data can be used to detect corruption is not clear....conference paper 2018
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Falco, E. (author), Kleinhans, R.J. (author), Viale Pereira, Gabriela (author)The use of different kinds of social media by government has been steadily increasing over the last decade. National, regional and local governments often employ social media to communicate and interact with citizens, organizations and/or other government agencies. However, as many authors highlight, the use of social media by government has...conference paper 2018
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Rehena, Z. (author), Janssen, M.F.W.H.A. (author), Chattopadhya, Samiran (author)Smart cities have been heralded for improving traffic management by utilizing data for making better traffic management decisions. Multi-sided platforms collect data from sensors and citizen-generated data on one side and can provide input for decision-making using data analytics by governments and the public on the other side. However, there...journal article 2018
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Janssen, M.F.W.H.A. (author), Helbig, Natalie (author)Many policy-makers are struggling to understand participatory governance in the midst of technological changes. Advances in information and communication technologies (ICTs) continue to have an impact on the ways that policy-makers and citizens engage with each other throughout the policy-making process. A set of developments in the areas of...journal article 2018
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Allessie, David (author)The European Union is exploring the possibilities of blockchain for their services and processes as a bottom-up approach to the coordination of citizens and economic administrators. However, the multi-actor complexity and the systems complexity of blockchain technology makes decision-making in this subject a difficult task, resulting in a...master thesis 2017
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Gong, Yiwei (author), Janssen, M.F.W.H.A. (author)The combination of social media and Business Process Management (BPM) has given rise to the emerging field of “social BPM”. The new development of social BPM is expected to provide benefits like flexibility for knowledge-intensive processes, like policy-making. The goal of this paper is to understand the impact of social BPM on policy-making. We...conference paper 2017
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Purwanto, A. (author), Janssen, M.F.W.H.A. (author), Zuiderwijk-van Eijk, A.M.G. (author)Governments around the world are following the global open government movement by initiating Open Government Data (OGD) programs. They are motivated by the claim that it will generate economic and social value. However, the success of an OGD initiative will only be realized when OGD is used and when the use results in the creation of public...conference paper 2017
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Dwivedi, Yogesh K. (author), Rana, Nripendra P. (author), Janssen, M.F.W.H.A. (author), Lal, Banita (author), Williams, Michael D. (author), Clement, Marc (author)In electronic government (hereafter e-government), a large variety of technology adoption models are employed, which make researchers and policymakers puzzled about which one to use. In this research, nine well-known theoretical models of information technology adoption are evaluated and 29 different constructs are identified. A unified model...journal article 2017
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Janssen, M.F.W.H.A. (author), Matheus, R. (author), Longo, Justin (author), Weerakkody, Vishanth (author)Purpose: Many governments are working toward a vision of government-wide transformation that strives to achieve an open, transparent and accountable government while providing responsive services. The purpose of this paper is to clarify the concept of transparency-by-design to advance open government. Design/methodology/approach: The opening...journal article 2017
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Klievink, A.J. (author), Neuroni, Alessia (author), Fraefel, Marianne (author), Zuiderwijk-van Eijk, A.M.G. (author)In recent years, many countries have started to draft strategies and policies related to the data economy. To support new data- driven activities and innovations, the development of a national data infrastructure (NDI) is seen as key. The concept of NDI has entered governmental strategic discussions on data as an asset, the role of data...conference paper 2017
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Pardo, Theresa A. (author), Parycek, Peter (author), Janssen, M.F.W.H.A. (author), Zheng, Lei (author), Cunha, Maria Alexandra (author)This panel provides participants a chance to interact with five digital government research center directors about their experiences in building sustainable digital government research centers. Panelists, selected to provide regional representation, will discuss their experiences and share lessons learned. Topics to be covered building a...conference paper 2017
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Janssen, M.F.W.H.A. (author), Kuk, G. (author)The value of data as a new economic asset class is seldom realized on its own. With less reliance on self-administered survey, it offers new insights into behaviors and patterns. Yet it is a huge undertaking of bringing together multiple actors from different disciplines and diverse practices to examine the underexplored relationships between...journal article 2016
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Janssen, M.F.W.H.A. (author), van der Voort, H.G. (author)Organizations are expected to adapt within a short time to deal with changes that might become disruptive if not adequately dealt with. Yet many organizations are unable to adapt effectively or quickly due to the established institutional arrangements and patterns of decision-making and governance. Adaptive governance should enhance the...journal article 2016
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Klievink, A.J. (author), Romijn, Bart Jan (author), Cunningham, S. (author), de Bruijn, J.A. (author)Big data is being implemented with success in the private sector and science. Yet the public sector seems to be falling behind, despite the potential value of big data for government. Government organizations do recognize the opportunities of big data but seem uncertain about whether they are ready for the introduction of big data, and if...journal article 2016