Searched for: subject%3A%22Emotions%22
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document
van Gent, Floor (author)
To achieve the ambition of providing a 9+ experience for every passenger, the Passenger Experience Platform develops concepts that improve on impactful touchpoints of the passenger journey. Increasing the passenger satisfaction contributes to the ambition of Schiphol to become Europe’s preferred airport. The departure gates are impactful...
master thesis 2020
document
Yoon, J.K. (author), Pohlmeyer, A.E. (author), Desmet, P.M.A. (author), Kim, C (author)
ABSTRACT Central to the present paper is the question of how designers can be supported to deliberately facilitate positive emotional experiences. Related to this, the paper provides an overview of the research on design for positive emotions, its issues, and opportunities for further investigations. The practical relevance of transcending the...
journal article 2020
document
Yoon, J. (author), Pohlmeyer, A.E. (author), Desmet, P.M.A. (author)
The range of positive emotions experienced in human-product interactions is multifarious. Differentiating positive emotions (e.g., joy, love, hope, and interest) and having an awareness of associated expressive interaction qualities (e.g., playful, careful, persistent and focused interaction) can support designers to influence users'...
journal article 2017
document
Vota, R.M. (author)
In current behavioural approaches to Design for Sustainability, collectively labelled Design for Sustainable Behaviour (DfSB), the main focus is on “mitigating, controlling or blocking unsustainable or inappropriate behaviour by users” (Lilley, Lofthouse & Bhamra, 2005). The concept of sustainability appears limited to restraining the...
master thesis 2015
document
Yoon, J. (author), Pohlmeyer, A.E. (author), Desmet, P.M.A. (author)
This paper addresses how design activities can be supported to evoke nuanced positive emotions through a design case. The topic of nuances of positive emotions and values of differentiating positive emotions in a design process are discussed. The case follows appraisal approach, which implicates that the way people appraise an event determines...
conference paper 2014
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Ortíz Nicolás, J.C. (author), Aurisicchio, M. (author), Desmet, P.M.A. (author)
This study reports quantitative research into two basic dimensions of emotions: pleasantness and arousal. Fifty-nine participants evaluated these two dimensions for a set of twenty-five positive emotions in relation to human-product interactions. Three levels of arousal were iden- tified: ‘exciting’, ‘median’ and ‘calm’. Nine emotions were found...
conference paper 2014
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Ortiz Nicolas, J.C. (author), Aurisicchio, M. (author), Desmet, P.M.A. (author)
This study reports qualitative research about how users experience great products. Eighteen interviews were conducted in which participants were asked to bring along a ‘great’ product that they own. During the interviews participants explained why they consider a product great and how they experience it. The experiences were categorised in two...
conference paper 2013
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Yoon, J. (author), Desmet, P.M.A. (author), Pohlmeyer, A.E. (author)
This paper introduces a tool that has been developed to facilitate emotional granularity in design: ‘Embodied Typology of Positive Emotions’. Emotional granularity reflects individual differences in the ability to precisely represent and interpret one’s own and others’ emotional states, referring to distinct emotion words rather than merely to a...
conference paper 2013
document
Yoon, J. (author), Desmet, P.M.A. (author), Van der Helm, A.J.C. (author)
This study explored the possibilities to design interactions that evoke user interest. On the basis of appraisal theory, it was predicted that interest is evoked by a combined appraisal of novelty complexity and coping potential. Because the role of novelty-complexity is well-documented (i.e. a product must be appraised as novel and/or complex...
journal article 2012
Searched for: subject%3A%22Emotions%22
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