Searched for: subject%3A%22Financial%255C+service%22
(1 - 14 of 14)
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Koeleman, Friso (author)
In 2006 already, Clive Humby said: “Data is the New Oil!” and like oil, data needs “infrastructure” to be gathered, analyzed and used. This infrastructure is called data governance and it is essential in today’s data-driven era to ensure availability, quality and security of an organization’s data. This is especially true for financial services...
master thesis 2024
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Grace, Caecilia (author)
Financial services industry which used to be relatively traditional is in the midst of change caused by the emergence of FinTech, forcing traditional firms to improve its innovation effectiveness. There exist various studies on corporate entrepreneurship, especially on the fuzzy front-end. However, studies on the back-end phase of innovations...
master thesis 2019
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Talib, Hala (author)
Many people have certain dreams for their far future besides living a comfortable life, such as owning a vacation house or taking a long trip. However, most people do not have financial plans. The lack of having such plans decreases the chance of these wishes and goals to be realised.Although the majority starts saving for their retirement above...
master thesis 2019
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van Eck, Jasper (author)
Agile methods seem to be the answer for today’s turbulent industries, and with it roots in software development, coincides neatly with the increasingly digital world we live in. ABN AMRO also decided to implement a large scale agile framework tailored to their company. Agile methodologies are known to work well at small scale and in an IT...
master thesis 2018
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Pater, Maarten (author)
This thesis represents the result of a graduation project for the master programme Strategic Project Design of Delft University of Technology, carried out in collaboration with INNOPAY. The approach that is used to successfully complete the graduation project, is based on the Double Diamond model. According to the conducted iterative design...
master thesis 2018
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Arntz, Sarah (author)
In the course of 2018, the revised Payment Service Directive (PSD2) will become noticeable in people’s day to day use of digital financial services. The PSD2 requires banks to provide third parties access to users’ payment account information, if a user requests to do so. This enables both banks as third parties to bring users’ account...
master thesis 2018
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Das, P.A.C. (author), Verburg, R.M. (author), Verbraeck, A. (author), Bonebakker, Lodewijk (author)
Purpose - Since the 2008 financial crisis, the financial industry is in need of innovation to increase stability and improve quality of services. The purpose of this paper is to explore internal barriers that influence the effectiveness of projects within large financial services firms focussing on potentially disruptive and radical innovations....
journal article 2017
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Das, P.A.C. (author)
In this thesis, process models for innovation in complex large-scale financial organizations are contrasted with models in literature. As a result, elements which should be included in process models for innovation to increase the innovative capacity of these organizations are presented. To illustrate this, research was conducted at the ING...
master thesis 2013
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Kloos, M. (author)
Market pressure for cost-efficiency is forcing, and the implementation of XBRL is enabling, accounting firms to optimize their business processes to become more cost-efficient. While the manufacturing industry has benefited much from available BPM methodology for becoming more agile, leaner, cost-effective and customer-focused, it is still...
master thesis 2012
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Runge, C. (author)
This project was executed for ING Bank, division Retail Banking Benelux, Sub-division ‘Mortgages and Leads’. Based on consequences resulting from the financial crisis there are several new regulations that will be implemented in 2013. One of these regulations is the Provision ban on mortgage advice. This change will affect customers in their...
master thesis 2012
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Rutte, C.R. (author)
Due to the increased competitive environment in the retail banking industry, customer satisfaction and efficient back office processes have become more important. Lean Six Sigma (LSS) is a management style that is focused on improving processes and increasing customer satisfaction. Discrete-Event Simulation (DES) is a method that is able to...
master thesis 2011
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Rutte, C.R. (author)
Due to the increased competitive environment in the retail banking industry, customer satisfaction and efficient back office processes have become more important. Lean Six Sigma (LSS) is a management style that is focused on improving processes and increasing customer satisfaction. Discrete-Event Simulation (DES) is a method that is able to...
journal article 2011
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Bucur, A. (author)
Information technology is the common denominator for all the industries in the 21st century, therefore any important change in this area is prone to have an impact on small and large businesses alike. The latest shock wave storming through IT is Cloud computing. Due to the importance and sensitive nature of applications used by financial...
master thesis 2011
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Boedhram, V.R.K. (author), Algoe, S.S.R.W. (author)
Often organizations do not exactly know what they desire, when it comes to information systems. Professional companies like ForMetis are needed to give advice and design tailor made information systems for organizations that have the need of it. To do so, one usually uses a software developing methodology. ForMetis has developed such a...
master thesis 2009
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