Scaling Agile Company-Wide: The Organizational Challenge of Combining Agile-Scaling Frameworks and Enterprise Architecture in Service Companies

Many organizations have embraced agile methods. Studies show a trend of large-scale application of agile frameworks company-wide. Emergent architecture design as part of an agile approach is effective at the project level but causes issues when services need to interact seamlessly at the enterprise level. Enterprise architecture (EA) can provide...

Organizational context alignment in service design projects: Creating a framework for exploration of the organizational context to unlock the transformative impact of service design projects

Our world is changing rapidly in various ways, forcing organizations to engage in continuous change to stay relevant. Therefore, it has become an essential capability of organizations to engage in and attempt to manage change to remain successful and sustain their existence (Stouten, Rousseau & de Cremer, 2018; Coughlan, Suri & Canales,...

Establishing citizen participation in real estate domain: A case study of Campus & Real Estate division of Delft University of Technology

Universities in the Netherlands are challenged by the changing campus development landscape, as the number of students is outpacing the public funding and the role of universities is shifting towards a city. Universities could function as a city, or even become the city (Heijer and Magdaniel, 2012). The changing role of campuses challenges Delft...