Introduction to the Minitrack on Privacy, Trust, and Governance in the Data-driven Economy

The perils and pitfalls of explainable AI: Strategies for explaining algorithmic decision-making

Governments look at explainable artificial intelligence's (XAI) potential to tackle the criticisms of the opaqueness of algorithmic decision-making with AI. Although XAI is appealing as a solution for automated decisions, the wicked nature of the challenges governments face complicates the use of XAI. Wickedness means that the facts that define...

Policies for Enhancing Public Trust and Avoiding Distrust in Digital Government During Pandemics: Insights from a Systematic Literature Review

The coronavirus outbreak (COVID-19) has demonstrated the importance of the state capacity and public policy-making process in managing both the pandemic and the resulting crisis. Trust and/or distrust in the relationship between citizens and authorities can determine the success or failure of states in combating pandemics. The goal of this study...

‘Filling the mattress’: Trust development in the governance of infrastructure megaprojects

The development of trust is a major challenge for the governance of public private infrastructure megaprojects. Contractual pre-arrangements should provide a blueprint for collaborative behavior and trust development but the characters of megaprojects challenge such arrangements. This longitudinal study explores practices of trust development...

Citizens’ Trust in Open Government Data: A Quantitative Study about the Effects of Data Quality, System Quality and Service Quality

Previous research assumes that poor quality of Open Government Data (OGD), OGD portals, and the services provided for OGD may result in reduced trust of citizens in OGD. However, studies that empirically test this assumption are scarce. Using the Information Systems (IS) Success Model as a theoretical basis, this study aims to examine the...

Institutional Change through Social Learning: Climate Change Policy Gaming in Kenya

Complex and uncertain societal problems cannot be addressed by technical solutions that rely solely on predictions. Institutions that entirely rely on predictions, repeat the same actions (routine), with little reflection on the impact of these technological solutions upon the socio-technical system. Though routine is beneficial for stability...

Data science empowering the public: Data-driven dashboards for transparent and accountable decision-making in smart cities

Dashboards visualize a consolidated set data for a certain purpose which enables users to see what is happening and to initiate actions. Dashboards can be used by governments to support their decision-making and policy processes or to communicate and interact with the public. The objective of this paper is to understand and to support the...

The governance of blockchain systems from an institutional perspective, a matter of trust or control?

Blockchain Technology is considered as a general-purpose technology with far reaching effects. As can be seen from the discussions on blockchain applications, both practitioners and researchers struggle to get to the core of blockchain technology consequences. Especially practitioners in the governmental sector explore adequate responses to...

How to improve policy making using open data in Virtual Research Environments? An interactive workshop discussing privacy, security and trust strategies

Governments and publicly-funded research institutions increasingly open up data collected and created through research. One way to share and use data obtained through research is through Virtual Research Environments (VREs). Insights obtained through open data use in VREs can subsequently provide input for policy making. However, this process...

Blockchain in government: Benefits and implications of distributed ledger technology for information sharing

Blockchain refers to a range of general purpose technologies to exchange information and transact digital assets in distributed networks. The core question addressed in this paper is whether blockchain technology will lead to innovation and transformation of governmental processes. To address this question we present a critical assessment of...