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Hippolyta: a framework to enhance open data interpretability and empower citizens

Barcellos, Raissa (author), Bernardini, Flavia (author), Viterbo, Jose (author), Zuiderwijk-van Eijk, A.M.G. (author)

Open government data initiatives have been rising quickly in recent times. They are encouraged by a wish to democratize data access and knowledge production and enhance cities socially and economically. The hardship of interpreting data can be considered an obstacle to using open government data and more prominent citizen engagement. Technology...

conference paper 2023

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Tailoring open government data portals for lay citizens: A gamification theory approach

Simonofski, Anthony (author), Zuiderwijk-van Eijk, A.M.G. (author), Clarinval, Antoine (author), Hammedi, Wafa (author)

Government policies focused on Open Government Data (OGD) often aim to stimulate the provision of public, interoperable data towards any user, including lay citizens, through online portals. However, these OGD portals are mostly developed for expert users. This hinders the realization of critical values such as transparency, empowerment, and...

journal article 2022

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Barriers to Openly Sharing Government Data: Towards an Open Data-adapted Innovation Resistance Theory

Nikiforova, Anastasija (author), Zuiderwijk-van Eijk, A.M.G. (author)

Open Government Data (OGD) is a fundamental source for sustainability-oriented and data-driven innovation by citizens, companies, and other actors. However, many government agencies are reluctant to openly share their data with the public. While the resistance of public organizations to openly share government data has been investigated in...

conference paper 2022

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Perceived challenges and opportunities of machine learning applications in governmental organisations: an interview-based exploration in the Netherlands

Delfos, J. (author), Zuiderwijk-van Eijk, A.M.G. (author), van Cranenburgh, S. (author), Chorus, C.G. (author)

As the application of machine learning (ML) algorithms becomes more widespread, governmental organisations try to benefit from this technology. While ML has the potential to support public services, its application also introduces challenges. Several scholars have described the possible opportunities and challenges of ML applications in the...

conference paper 2022

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Implications of the use of artificial intelligence in public governance: A systematic literature review and a research agenda

Zuiderwijk-van Eijk, A.M.G. (author), Chen, Yu-Che (author), Salem, Fadi (author)

To lay the foundation for the special issue that this research article introduces, we present 1) a systematic review of existing literature on the implications of the use of Artificial Intelligence (AI) in public governance and 2) develop a research agenda. First, an assessment based on 26 articles on this topic reveals much exploratory,...

journal article 2021

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Comparing open data benchmarks: Which metrics and methodologies determine countries’ positions in the ranking lists?

Zuiderwijk-van Eijk, A.M.G. (author), Pirannejad, Ali (author), Susha, I. (author)

An understanding of the similar and divergent metrics and methodologies underlying open government data benchmarks can reduce the risks of the potential misinterpretation and misuse of benchmarking outcomes by policymakers, politicians, and researchers. Hence, this study aims to compare the metrics and methodologies used to measure, benchmark,...

journal article 2021

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Why open government data initiatives fail to achieve their objectives: categorizing and prioritizing barriers through a global survey

Zuiderwijk-van Eijk, A.M.G. (author), de Reuver, Mark (author)

Purpose: Existing overviews of barriers for openly sharing and using government data are often conceptual or based on a limited number of cases. Furthermore, it is unclear what categories of barriers are most obstructive for attaining open data objectives. This paper aims to categorize and prioritize barriers for openly sharing and using...

journal article 2021

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Citizen Engagement with Open Government Data: Lessons learned from Indonesia’s Presidential Election

Purwanto, A. (author), Zuiderwijk-van Eijk, A.M.G. (author), Janssen, M.F.W.H.A. (author)

Purpose: Citizen engagement is key to the success of many Open Government Data (OGD) initiatives. However, not much is known regarding how this type of engagement emerges. This study aims to investigate the necessary conditions for the emergence of citizen-led engagement with OGD and to identify which factors stimulate this type of engagement...

journal article 2020

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Citizens’ Trust in Open Government Data: A Quantitative Study about the Effects of Data Quality, System Quality and Service Quality

Purwanto, A. (author), Zuiderwijk-van Eijk, A.M.G. (author), Janssen, M.F.W.H.A. (author)

Previous research assumes that poor quality of Open Government Data (OGD), OGD portals, and the services provided for OGD may result in reduced trust of citizens in OGD. However, studies that empirically test this assumption are scarce. Using the Information Systems (IS) Success Model as a theoretical basis, this study aims to examine the...

conference paper 2020

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Collective Data Analytics Capability Building Processes: a Governance Model

Rukanova, B.D. (author), Zuiderwijk-van Eijk, A.M.G. (author), Das, Moorchana (author), Tan, Y. (author), Männistö, Toni (author)

Collective data analytics capability building offers opportunities for government organizations to develop capabilities that would be difficult to develop on their own. However, research on that topic is scarce and there is still a limited understanding of how collective data analytics capability building processes contribute to the value...

conference paper 2020

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Citizen Engagement With Open Government Data: A Systematic Literature Review of Drivers and Inhibitors

Purwanto, A. (author), Zuiderwijk-van Eijk, A.M.G. (author), Janssen, M.F.W.H.A. (author)

Citizen engagement with open government data (OGD) can enhance the effectiveness of governments and improve not only the quality of public policy making but also public services provisioning and ability to address societal problems. Although previous research gives insight into citizen’s drivers and inhibitors for engaging with OGD, they have...

journal article 2020

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Open Government Data Systems: Learning from a Public Utility Perspective

Crusoe, Jonathan (author), Zuiderwijk-van Eijk, A.M.G. (author), Melin, Ulf (author)

Previous research on Open Government Data (OGD) struggles with synthesising a holistic perspective of OGD systems. A perspective that has dealt with vast, complex systems is public utility. Public utilities are, for example, water supply networks and electric power grids. This study explores what we can learn from a public utility perspective...

conference paper 2020

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Open data policy development: How can municipalities take account of residents’ perspectives?

Zuiderwijk-van Eijk, A.M.G. (author), Romer, Martine (author), Kroesen, M. (author)

In many countries, governments encourage municipalities to develop open data policies and subsequently open up data. Municipal open data policies are often supply-driven and not based on residents’ wishes. Municipalities lack insight into residents’ perspectives on opening up municipal data and often do not know how to take them into account...

conference paper 2019

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Citizens’ Motivations for Engaging in Open Data Hackathons

Purwanto, A. (author), Zuiderwijk-van Eijk, A.M.G. (author), Janssen, M.F.W.H.A. (author)

Engaging citizens in open data hackathons provides opportunities for innovation and the generation of new services and products. This paper aims to explore the motivations of citizens who engage in open agriculture data hackathons. We conducted a case study and analyzed data collected from 161 participants of 11 farming hackathons held between...

conference paper 2019

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Open science, open government and open data: creating an impact through open online education and Virtual Research Environments

Zuiderwijk-van Eijk, A.M.G. (author), Jeffery, Keith (author), Yin, Y. (author)

conference paper 2018

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Citizen engagement in an open election data initiative: A case study of Indonesian's "Kawal Pemilu"

Purwanto, A. (author), Zuiderwijk-van Eijk, A.M.G. (author), Janssen, M.F.W.H.A. (author)

Citizen engagement is key to the successful and sustainable use of Open Government Data (OGD), involving multiple activities ranging from the retrieval and conversion of raw data to OGD based applications, to the use of these applications to solve societal problems. However, there is a lack of insight into what drives citizens to engage in OGD...

conference paper 2018

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Investigating the attainment of open government data objectives: Is there a mismatch between objectives and results?

Zuiderwijk-van Eijk, A.M.G. (author), Shinde, R. (author), Janssen, M.F.W.H.A. (author)

The objectives of open government data initiatives range from enhancing transparency and accountability to increasing innovation and participation. However, there is a lack of knowledge of the extent to which the objectives of open government data initiatives are achieved. This article investigates the relationship between the objectives of open...

journal article 2018

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Motivation perspectives on opening up municipality data: Does municipality size matter?

Zuiderwijk-van Eijk, A.M.G. (author), Volten, C.J. (author), Kroesen, M. (author), Gill, Mark (author)

National governments often expect municipalities to develop toward open cities and be equally motivated to open up municipal data, yet municipalities have different characteristics influencing their motivations. This paper aims to reveal how municipality size influences municipalities' motivation perspectives on opening up municipality data....

journal article 2018

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How to improve policy making using open data in Virtual Research Environments? An interactive workshop discussing privacy, security and trust strategies

Yin, Y. (author), Zuiderwijk-van Eijk, A.M.G. (author), Van Ossenbruggen, Jacco (author), Jeffery, Keith (author), Luthfi, A. (author), Janssen, M.F.W.H.A. (author)

Governments and publicly-funded research institutions increasingly open up data collected and created through research. One way to share and use data obtained through research is through Virtual Research Environments (VREs). Insights obtained through open data use in VREs can subsequently provide input for policy making. However, this process...

conference paper 2018

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Towards an Open Government Data Success Model: A case study from Indonesia

Purwanto, A. (author), Janssen, M.F.W.H.A. (author), Zuiderwijk-van Eijk, A.M.G. (author)

Governments around the world are following the global open government movement by initiating Open Government Data (OGD) programs. They are motivated by the claim that it will generate economic and social value. However, the success of an OGD initiative will only be realized when OGD is used and when the use results in the creation of public...

conference paper 2017