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Lee, Hyunmin (author)The hospitality industry, struggling with significant staff shortages, has increasingly turned to service robots as a solution. However, the prevalent service robot’s design with anthropomorphic appearance is considered inharmonious with the fine-dining restaurant ambiance and may harm the guests’ perception of the service. An alternative...master thesis 2024
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Gonzalez Gonzalez, Irene (author)Robot systems are essentially a new species spreading around us, one that we willingly designed and introduced. Neither a natural species nor a mere human artefact. We have limited information about these smart agents. What do they want, what do you need from us, and how can we find a common ground of understanding to enhance each other through...master thesis 2022