Life Cycle Assessment of Inflight Services and Measures to Reduce Their Carbon Footprint

Aviation is an important sector and one of the key contributors to today’s economy. With a forecasted annual growth rate of 4.4%, the sector is expected to expand even more in the coming years. This expansion is however followed by the environmental burdens aviation causes to the environment. Following the anticipated growth of the aviation...

Journey Sneak Peek: Design of a passenger experience-driven inflight service concept for 2020

This masters’ thesis “Journey Sneak Peek: designing a passenger experience - driven inflight service concept for 2020” demonstrates an innovation process of using user experience insights as the main driving force to support the product-service development of Zodiac Aerospace. There are two main outcomes of this project. The first outcome is an...