Knowledge Advancing Shopping Mall Living Labs and Customer Value Co-Creation, with a Focus on Social Integration

This paper aims at a broad scan of needs for knowledge advancing living labs and broader customer value co-creation in shopping malls. Special attention is given to the meeting and social integration function and metaverse development. Living labs are understood as a methodology of co-creative and open experimentation that is customer-led in a...

Applying an RRI filter in key learning on urban living labs' performance

Urban living labs is a practical methodology in improving sustainability in cities by facilitating collaborative learning and innovation in a real-life environment, thereby mainly responding to the needs of users (citizens). The paper aims to filter a list of key learnings on urban living labs through the lens of Responsible Research and...

A framework for the evaluation of living labs as boundary spanners in innovation

Living labs, as a methodology to enhance user-centric innovation, have large potentials in bringing inventions to the marketplace, but their performance can benefit more from evaluation. This article develops a novel framework for evaluation of living labs, including (1) a system approach providing an analytical view on living labs’...

Living Labs as boundary-spanners between Triple Helix actors

Living labs are an increasingly popular methodology to enhance innovation. Living labs aim to span boundaries between different organizations, among others Triple helix actors, by acting as a network organization typically in a real-life environment to foster co-creation by user-groups. This paper presents critical factors of Living labs in...