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document
Visch, V.T. (author), Tan, E. (author), Saakes, D. (author)
Laypeople are increasingly motivated to participate in design processes, but what knowledge do they actually possess that enables such participation? Some studies show that laypeople have gained detailed product knowledge from exposure. This knowledge can be applied to accurately recognize product categories, and to manage emotional expectations...
journal article 2015
document
Visch, V. (author), Saakes, D. (author)
Laypeople are increasingly motivated to participate in design processes, but what knowledge do they actually possess that enables such participation? Some studies show that laypeople have gained detailed product knowledge from exposure. This knowledge can be applied to accurately recognize product categories, and to manage emotional expectations...
journal article 2015