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document
KALPOE, RUCHIKA (author)
This research aims to identify what the customers’ acceptance is regarding various technological alternatives designed to prevent unnecessary apparel returns within the context of apparel e-commerce. This is done by applying a more qualitative approach and operationalization of the Technology Acceptance Model (TAM), whereby less data is required...
master thesis 2020
document
Janssen, Donald (author)
The purpose of this master thesis was to explore in which way the service of Vopak Agencies could be digitized and be accepted by the client the most.
master thesis 2019