CreatOrg Workshop - From Doubt to Drive: A Reflective Journey to Unleash Creative Confidence by Illuminating the Creative Cultural Values in Your Organisation

Creativity is becoming increasingly essential in today’s workplaces and organisations. However, though everyone is believed to be creative, not everyone feels confident enough to express their creative ideas. The organisational culture plays a remarkable role in shaping the creative climate. If its core cultural value does not support and...

Refracted Reflections: Perceptions of Gender Inequality in Dutch Energy Organisations

PURPOSE<br/>Addressing the issue of gender inequality in Dutch energy organisations has become increasingly important, but understanding the complex interplay of personal factors and various aspects of gender inequality that contribute to the perception of this wicked problem remains a challenge. This study aims to explore the refracted...

How can we use Livework's approach to org change for CC for SF?: A tool for Livework to enable organisations to think in sustainable and thriving systems

As sustainability becomes one of the critical topics of our times, organisations seek guidance on feasible and pragmatic ways to implement the same. To reduce the know-do gap, the thesis collaboration between Livework and the Technical University of Delft explores the problem statement: How can we use Livework’s service architecture approach for...

Responsible Innovation and Organisational Change

Nowadays, research and innovation sectors undergo continuous change through innovations. Innovations consist of numerous environmental, social and financial factors that need to be linked with social and moral values. Towards this direction, the Responsible Innovation (RI) concept has emerged. Although RI is an extensively researched topic,...

Embedding Design Practices in a Non-profit Foundation for the Brazilian Amazon Rainforest

This thesis presents experiments to integrate design practices for organisational change in a non-profit organisation in Brazil that contributes to the sustainable development of the Amazon rainforest region.<br/>The organisation that hosted this project is the Foundation for Amazon Sustainability (FAS). It is a civil society organisation that...

Covid-19 and the workplace: An explorative study of employee experiences during abrupt workplace change

In response to the global Covid-19 pandemic, access to office workplaces became more restricted, and employees were ushered to work from home. The current scientific literature does not fully address the link between abrupt change in the workplace and the impact of this on employees. More generally, research on the employee perspective and...

Maturity model for the IT-department when migrating to a SaaS-environment

In a period where digitization rapidly influences the corporate world, Cloud Computing (CC) has emerged over the past years as well. CC refers to offering hardware, software, and data by a provider over a network and can benefit organizations enormously regarding cost efficiency, operational excellence, and innovation. Software-as-a-Service ...

Redesigning Routines: A visual thinking service for Ink Strategy to activate organisational change

Organisations need to go through continuous change in order to maintain a sustainable competitive advantage. This change is often expressed in a vision which should engage and involve all stakeholders. However, implementing change successfully turns out to be a challenge since two in three change processes stall. Ink Strategy is a visual...

Creating Internal Buy-In: Creating internal buy-in for a company's change through communication

This research thesis aims to create a new perspective of design as an integral part of internal change communication and attempts to showcase what design can contribute to the domain of internal change communication. It follows an exploratory research approach that was driven by a research question and where a design was used as a stimulus to...

Improving the onboarding process of Innoboost, A design approach: Mapping and communicating the working methodes & tools

How does a micro SME communicate their way of working and experience to new team members?<br/>Every person at the company has about 20 years of experience in various companies. This does not only reflect in each person’s way of working, but also in the language and tools they use. These small differences accumulate into a range of different ways...

Development of a knowledge sharing game to design collaborations in a hierarchical organisation: How innovation strategies can be implemented at the working floor throughout organisations

Background: There is an increasing need for structured methods that encourage effective knowledge sharing and collaborations at the working floor to implement innovation strategies, especially in case of employer - employee relationships. <br/><br/>Objective: This research (master thesis) focused on knowledge sharing on the work floor during...

Time for change: Designing a tool to inform and involve employees during organisational change

This report describes the research towards and the design of a tool for informing and involving employees during organisational change. More than half of the change programs that are started are not completed successfully. One of the most influential factors to this low success rate is the resistance of employees. Informing and involving them in...

Design Thinking at KPMG: Introducing a toolkit for the proposal development process

Some consultants within KPMG advisory feel like the services that KPMG advisory generates for its clients, could be improved. They see a potential solution within the application of design activities related to design paradigms such as user experience and customer experience. However several hurdles are experienced within the introduction of...

A Roadmap for the Transition from Paper to Digital Records

Nowadays there are a lot of innovative activities going on in the youth care sector. One of the innovations is using digital client records instead of paper client records and in the future online access to digital records for clients. Before an organisation can make client records accessible through the internet, they have to professionalize...