The Impact of Co-Creation on the Design of Circular Product-Service Systems: Learnings from a Case Study with Washing Machines

Designers play an important role in service transformation and the development of product-service systems by applying co-creation methods. This paper presents a case of how we applied co-creation in practice and the impact this has had on developing a circular product-service system. It details the method used in the co-creation process and...

Co-creating circular product-service systems for long-lasting washing machines

This paper presents the result of a co-creation and context mapping study amongst seventeen washing machines users. The users had widely varying experiences with products offered through alternative ownership models, including three who were active users of a washing machine with pay-per-use or monthly subscription model. Through the co-creation...

An exploration into additive manufacturing: Identifying opportunities together with the manufacturing industry

Additive manufacturing (AM) is currently a highly discussed topic in the media. However, for the industry the impact of AM is far from clear. Based on previous projects and experience within the AM market, Berenschot identified opportunities in supporting organisations with AM related organisational and economic consulting services. A problem in...

NEW DUTCH MAKERS: (Co-)designing a technological laboratory for the library Schilderswijk

The Schilderswijk in The Hague is a so-called “power district”: a quarter where the ethnical diversity and the illiteracy rate is high, and the amount of youngsters with education and/or a job is low. The teenagers and young adults often lack a connection to their neighbourhood and the other inhabitants. Consequently, they feel misunderstood and...

Terra Cotta in Transition: Connecting the traditional terra cotta craft village Thanh Hà to potential markets

Thanh Hà is a traditional craft village in central Vietnam. For centuries the families in the village have been making terra cotta products from the local found clay. Traditionally Thanh Hà focused on making building materials for the houses of nearby H?i An, a city only two kilometers from Thanh Hà. For centuries the bricks, floor and roof...

Co-creation as a usable product innovation strategy

This thesis investigates how co-creation can be a suitable strategy for product development. It resulted in a product innovation strategy where co-creation is the core strategy and will lead to several tasks and steps needed to take in order to develop new products. The product innovation strategy is designed for the company We Beat The Mountain...