Improving the Outbound Logistics at KLM Engineering & Maintenance

Within this report, a process improvement framework is developed and applied in the case of the outbound Logistics process at KLM Engineering & Maintenance. The methodology proposed for the improvement of the process includes a synergy of three different, but related theories: Lean, Six Sigma and Engineering Design. The integration of their...

Integration of Six Sigma and Achieving Competitive Excellence: A case study at Ethiopian Airlines

Currently organizations are investing large sums of money, time and knowledge to stay competitive and profitable. Driven by strong competition and increasing operational costs, the global aviation industry is under paramount pressure to strengthen operational excellence and improve profitability. Airlines are heavily investing in the means to...