A design strategy for KPN introducing a platform to enable, inspire and educate SME customers resulting in a more sustainable use of telecom services

The sustainability adoption of sustainability practices is currently low for Small Enterprises, Freelancers and Small-Medium Enterprises (SMEs), while they must do their part to become more environmentally sustainable. SMEs are responsible for many greenhouse gas emissions emitted and as almost all companies in the Netherlands are SMEs, this...

Towards shared refrigeration in Dutch industrial parks

Refrigeration is an important aspect of the industrial world. As worldwide demand for it is growing while environmental issues are being increasingly addressed by regulations, the call for more sustainable practices in the refrigeration fields becomes louder and louder. Currently, refrigeration systems are mostly fragmented, each business having...

The Integration of Sustainability in the Fuzzy Front End of Innovation within the context of SMEs

By covering the literature related to innovation processes, new value creation and sustainable innovation, the literature review conducted for this thesis highlights that the integration of sustainability issues in the Fuzzy Front End of Innovation (FFE) is an ill-addressed area in scientific literature. To tackle the problem, the research...