Searched for: subject%3A%22Shared%255C+service%255C+centers%22
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Plugge, Albert (author), Nikou, Shahrokh (author), Janssen, M.F.W.H.A. (author)
Purpose: Organizations nowadays require services supplied by shared service centers (SSCs) to achieve organizational responsiveness. Previous contributions focused on distinct qualitative-explorative factors for explaining successful SSC implementation but failed to consider the interdependencies and combined effects between factors. Design...
journal article 2022
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Ferreira, Cicero (author), Janssen, M.F.W.H.A. (author)
In recent years, shared services centers (SSCs) have been central to organizational transformation strategies of many large firms and governments to reduce costs, improve service quality, and innovate services. SSCs are undergoing significant transformations due to the advancement of technologies. To better understand the technologies’ impact on...
journal article 2022
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Op 't Land, M. (author)
Organizations increasingly split off parts and start cooperating with those parts, for instance in Shared Service Centers or by using in- or outsourcing. What is the right spot and way for finding the organization split? And on what subjects should organizations agree to cooperate effectively across the organization split? To find managerial...
doctoral thesis 2008