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Tallyn, Ella (author), Revans, Joe (author), Morgan, E. (author), Fisken, Keith (author), Murray-Rust, D.S. (author)Smart contract systems could change the nature of last-mile deliv- ery for the better through enhanced precision, coordination and accountability. However, technological complexity poses a chal- lenge for end-users participating in the design process, making it hard to explore their experiences and incorporate their perspectives. We describe...conference paper 2021