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Fokkinga, S.F. (author), Desmet, P.M.A. (author), Hekkert, P.P.M. (author)
This paper introduces a framework for impact-centered design that maps the direct and indirect psychological, social, and behavioral effects resulting from human-product interactions, as well as the strategic pathways that designers utilize to achieve these effects. The framework was created through a series of expert workshops in which 186...
journal article 2020