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Kluiters, Thomas (author), Overweel, Leon (author), Vos, Daniël (author), Vos, Jelle (author)
ING wants to offer their customers the best experience possible. To achieve this goal, ING’s Customer Journey Experts (CJEs) constantly map and analyze the way customers use ING services in a Customer Journey Map. These maps however, are hard to share and collaborate on. ING needs an online tool in which they can, together with multiple people,...
bachelor thesis 2018
document
Liauw, D.A. (author)
Software architecture plays an important part in program comprehension, which is one of the most time consuming tasks in software development. If software developers don’t properly share their architectural knowledge with team members, the team will act based on an incomplete or even possibly incorrect view on the code base, and this can lead to...
master thesis 2012