Evidence-Based Software Portfolio Management

Based on the large amounts spent by software companies to develop new and existing software systems, we argue that an evidence-based approach that focuses on a software portfolio as a whole should be in place to support decision-making. We developed EBSPM as an evidence-based, practical model to support software companies to actively steer at...

Software Analytics in Continuous Delivery: A Case Study on Success Factors

Background: During the period of one year, ING developed an approach for software analytics within an environment of a large number of software engineering teams working in a Continuous Delivery as a Service setting. Goal: Our objective is to examine what factors helped and hindered the implementation of software analytics in such an environment...

The effects of perceived value and stakeholder satisfaction on software project impact

Context: In this paper we present a multiple case study on the insights of software organizations into stakeholder satisfaction and (perceived) value of their software projects. Our study is based on the notion that quantifying and qualifying project size, cost, duration, defects, and estimation accuracy needs to be done in relation with...

Effort and Cost in Software Engineering: A Comparison of Two Industrial Data Sets

Context: The research literature on software development projects usually assumes that effort is a good proxy for cost. Practice, however, suggests that there are circumstances in which costs and effort should be distinguished. Objectives: We determine similar-ities and differences between size, effort, cost, duration, and num-ber of defects of...

Strong Agile Metrics: Mining Log Data to Determine Predictive Power of Software Metrics for Continuous Delivery Teams

ING Bank, a large Netherlands-based internationally operating bank, implemented a fully automated continuous delivery pipeline for its software engineering activities in more than 300 teams, that perform more than 2500 deployments to production each month on more than 750 different applications. Our objective is to examine how strong metrics for...

An exploratory study on the effects of perceived value and stakeholder satisfaction on software projects

Context: In this paper we present an exploratory study on the insights of organizations into the perceived value of their software projects. Our study is based on the notion that quantifying and qualifying project size, cost, duration and defects needs to be done in relation with stakeholder satisfaction and perceived value. Objectives: We...

Pricing via Functional Size - A Case Study of a Company's Portfolio of 77 Outsourced Projects

A medium-sized west-European telecom company experienced a worsening trend in performance, indicating that the organization did not learn from history, in combination with much time and energy spent on preparation and review of project proposals. In order to create more transparency in the supplier proposal pro-cess a pilot was started on...

Pricing via functional size: A case study of 77 outsourced projects

A medium-sized west-European telecom company experienced a worsening trend in performance, indicating that the organization did not learn from history, in combination with much time and energy spent on preparation and review of project proposals. In order to create more transparency in the supplier proposal process a pilot was started on...