Design for enhancing the trust of chronic patients in teleconsultation

Under the influence of COVID-19, teleconsultation has been applied widely by hospitals and clinics. The value of teleconsultation for the management of chronic diseases is being explored as well. It is widely proved that building a trustworthy relationship between doctors and patients is the key point for long-term care. However, in the new...

Roadmap towards Future Patient Teleconsultation Experience

In healthcare, the doctor-patient interaction is most commonly held in the Consultation Room, which hasn't changed much over the last few decades. However, new technologies such as virtual reality, artificial intelligence, speech-to-speech translation, and so on are available now. These developments provide new opportunities to support all...

The need for sustainable teleconsultation systems in the aftermath of the first COVID-19 Wave

The physical and social distancing measures that have been adopted worldwide because of COVID-19 will probably remain in place for a long time, especially for senior adults, people with chronic conditions, and other at-risk populations. Teleconsultations can be useful in ensuring that patients continue to receive clinical care while reducing...

Creating caring hands through technology: An industrial designer's approach to medical teleconsultation

Doctor-patient teleconsultations have the potential to address the challenges of accessibility, quality and costs of healthcare. However, the diffusion of these systems into mainstream healthcare remains low. Taking a designer’s approach to developing teleconsultation systems is expected to have a positive effect on its acceptance. The aim of...

Design of a product for affective communication in video consultations

Teleconsultation is a consultation between a doctor and a patient by means of video communication technology. It is a promising solution for the growing demand for health care. However, the medium has depersonalizing qualities. Emotions have an important role in doctor-patient relationship and are related to positive medical outcomes of...