Implementing social contagion for the Dutch neighborhood approach of the energy transition

95 % of all the buildings in the Netherlands rely on natural gas for heat. But in just 30 years, all of these 7 million homes must have said goodbye to gas forever. A complex project, since the alternative to gas, is not a one size fits all solution. There are several options and their feasibility is highly dependent on the neighborhood context....

Social contagion as a means to transitions

Faced with increased pressure due to the earthquakes in Groningen and global warming, the Netherlands government has decided to discontinue the production of and completely transition away from natural gas by 2050. This requires the transformation of the 95% of houses that are currently heated using natural gas into ones that are heated using...

Trust For Artificial Intelligence: The trust-building journey in automatic bookkeeping

Artificial intelligence (AI) has come to the fore and is now expected to be one of the most disruptive technologies. It is easy to tell that AI will become pervasive in our everyday life. However, people still lack confidence in AI. Since trust is crucial in the development and acceptance of AI, it is essential to design for proper trust in the...

Design of a framework to co-create applications in a hangar environment

New, innovative technologies are important. More and more companies are using digital technologies to their benefit. The act of leveraging such digital technologies to enable organisational improvements in a strategic way is called a digital transformation. In such transformations, the customer experience, operational processes and business...

Design of an Ethical Toolkit for the Development of AI Applications

Artificial Intelligence (AI) is one of the most groundbreaking developments of the last half-century. More and more organizations are either implementing AI or considering its application to optimize their lines of business. At the same time, this exponential growth has also raised questions regarding its ethical implications and societal...

The value of Futures thinking in designing for societal challenges

A new context where designers and other professionals from different fields are becoming increasingly more involved in tackling the daily challenges that we are facing as societies has emerged. Oak & Morrow, a strategic design studio based in Rotterdam, wants to position themselves among this context, by acquiring new knowledge on how their...