Contradictory or aligned? The nexus between authenticity in heritage conservation and heritage tourism, and its impact on satisfaction

The discrepancy between authenticity regarding heritage conservation and perceived authenticity in heritage tourism has been extensively discussed and seen as an obstacle for sustainable heritage tourism and management. In this article, we reviewed the notion of authenticity respectively in heritage conservation and in heritage tourism,...

Understanding how Amsterdam City tourism marketing addresses cruise tourists’ motivations regarding culture

This paper argues that a gap exists between the marketing of shore excursions and cruise tourists’ expectations of ‘local flavor’ experiences. The paper first establishes that this discrepancy exists, then aims to refine the focus of marketing and promotion, and finally proposes strategies for improving cruise tourists’ satisfaction....

From landscape to mindscape: Spatial narration of touristic Amsterdam

The cultural attributes of architecture in touristic cities are vital to city image building, city branding, and rebranding, as well as generating more economic profits for sustainable urban development, and protecting cultural sustainability. However, many studies on this theme focus on the singularity of architecture referring to its...