Exploring the use of Extended Reality for user experience design in product-service systems

This dissertation aims to explore the use of extended reality (XR) as an approach to developing user experience (UX) for product-service systems. It included eight chapters to explore the research question: “How can designers use extended reality to develop the user experience for product-service systems?”<br/><br/>Chapter 1 introduces three...

Design of a reflective tool to integrate students’ context in Dutch language learning services (NLtraining use case)

Language is one of the most important factors that international citizens need to acquire when stablishing in a new country, it enables communication, widens opportunities in relation to academic and professional development (Geurts &amp; Lubbers, 2017b), and provides a sense of belonging. Therefore, it is important to understand what enables...

Increasing employees’ sense of belonging: Design of an intervention to stimulate meaningful chats in offices

This project aims to improve employees’ social well-being in offices through informal interactions. It consists of 3 phases in total, context research, idea generation and concept development. Experiencing prototyping was mainly used in the design process.<br/><br/>In the first phase, observation and interviews were conducted in 2 offices in...

Substantiation of home occupant archetypes with the use of generative techniques: analysis and results of focus groups

A previous study clustered home occupants into archetypes with a questionnaire. This study uses qualitative methods to strengthen those previously-found archetypes with data pertaining to the participants’ home experiences. Focus groups were carried out where generative activities were conducted involving the generation of collages. The first...

Future life stories: The neighbourhood Nieuw Waldeck in 2040 from the perspective of the aging society

Societies are aging. This means the older population is not only growing in size, but also in proportion. Apart from this, generations are changing. The elderly of the future will in all probability not have the same needs as the elderly of today. These changes lead to new challenges for society and ask for new solutions spatially and socially....

Enhancing Mobility around Schiphol Airport for International Passengers

This study presents the process and results of the graduation project: Enhancing Mobility Experience around Schiphol Airport for International passengers.This project is part of this project Optimaliseren Mobiliteit rondom Schiphol (in English Optimise Mobility around Schiphol). Within its broad scope, this graduation focuses on Chinese...

Experiencing gorillas in the cloud

The Project Experiencing gorillas in the cloud is a graduation project that aims ‘to create a product for the Apenheul that enhances the user experience of a visit to the park using sensor data’. In Apenheul a network of sensors has been placed around the gorilla island, constantly gathering data about the gorillas. Gorillas In the Cloud was...