Business Intelligence from User Generated Content: Digging into microblog posts about new smartphones

High-tech and dynamic markets are faced with a rapidly changing environment and consumer requirements. At the same time, UGC is increasing drastically over the past years. UGC is becoming increasingly important in purchasing decisions while the business intelligence methods that leverage UGC are still in their infancy. A model that presents a...

Gamifying online marketplaces to overcome supply and demand imbalances: A design and evaluation study at OLX India

Gamification seems a promising method to engage people and stimulate their activity, both offline and online, but has a dearth of empirical evidence in scientific literature. This study investigated whether gamification can have a positive effect on the amount of user-generated content on online marketplaces. Two similar gamification treatments...

A new unpacking experience

Healthbox operates within the subscription ecommerce industry. Every two months, Healthbox delivers boxes to users homes filled with new, interesting, full size, healthy products. The Healthbox informs and inspires users about new products and brands, and ensures an always up-to-date healthy lifestyle. Each Healthbox is created by a health...

Automatic Processing of User-Generated Content for the Description of Energy-Consuming Activities at Individual and Group Level

Our world population is increasing significantly resulting in a growing energy demand while the earth is running out if natural resources. This expanded energy demand directly affects climate change. Hence, there is an urgent need to move towards urban sustainability and to reduce our energy consumption. This calls upon a behavioral change in...

Extraction and combination of multidimensional point-of-interest features for the classification of urban place types

The digital representations of physical places, known as Points-Of-Interest (POIs), have been the core element of various studies and platforms such as online mapping services (e.g. Google Maps) and location based social networks (e.g. Foursquare). The use of POIs as proxies of the real-world-places facilitates the study of places, urban...

Perceived usefulness, ease of use and user acceptance of blockchain technology for digital transactions–insights from user-generated content on Twitter

Although blockchain has attracted a great deal of attention from academia and industry there is a lack of studies on acceptance drivers. This study explores blockchain acceptance by mining the collective intelligence of users on Twitter. It maps blockchain user acceptance drivers to technology acceptance constructs. The analysis shows that...

Mapping Urban Heritage Images with Social Media Data and Artificial Intelligence, A Case Study in Testaccio, Rome

The UNESCO 2011 Recommendation on the Historic Urban Landscape promotes to map cultural significance of urban heritage from the perspectives of the general public in pursuit of social inclusion in heritage management. The user-generated information already available on social media platforms in the form of images, comments, and ratings can be...