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Mink, A. (author), Van der Marel, F. (author), Parmar, V.S. (author), Kandachar, P.V. (author)
When developing products and services to improve the well-being of the multidimensional poor, designers need deep contextual insight. However, literature does not specify which topics to discuss or which questions to ask. We used Sen’s capability approach to develop question categories and specific questions, and we selected tools to support...
book chapter 2015