Impact of workplace change on satisfaction and productivity: A comparative analysis of case studies in Thailand and the Netherlands

This paper presents the findings from a case study in Thailand on the use and experience of a new working environment, five months after the organisation moved to a new office building. The purpose of this study is to collect new data about employee satisfaction and perceived productivity after a workplace change, to find out which aspects...

Measuring the added value of workplace change. Comparison between Theory and Practice

Purpose: Worldwide organisations have introduced more flexibility in place, time and ways of working. In order to be able to define the added value of workplace change, a clear performance measurement system is needed to measure organisational performance in connection to real estate before and after the change. This paper compares various...

Performance measurement of workplace change in two different cultural contexts

There is a growing need for performance management and performance measurement that not only covers all aspects of an organisation, but which can be applied to various situations in a changing internal and external environment. The changing organisational and external contexts, such as the increasing demand for talented knowledge workers and...

Measuring the added value of workplace change: Performance measurement in theory and practice

Purpose: – The purpose of this paper is to compare performance measurement systems from the literature with current performance measurement approaches in practice to get a better understanding of the complex relationships between workplace change, added value and organisational performance.To be able to measure the added value of workplace...

The future workplace of SMEs: A research in the ongoing experiences of the pandemic on the hybrid workplace strategy for Dutch SMEs

The Dutch government implemented strict regulations to reduce the spreading of the virus and highly encouraged travel restrictions and to work from home if possible. As a result, organizations were forced to adapt and implement remote working. These implications became the norm for close to two years. Consequently, the needs and preferences of...