Searched for: subject%3A%22business%22
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van Gilst, Carlo (author)
LeasePlan Tripp is a new Service proposition that answres major changes the mobility and fleet management industry is facing. Before the Tripp pilot went live in February 2021, several questions emerged: How could the Tripp Service be improved and scaled up effectively? Therefore, this graduation project assignment was raised: “Design an...
master thesis 2021
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Koenders, Jan (author)
In 2016 Livework Studio—a service design consultancy, on whosebehalf this report has been written—witnessed that the customersof Vorwerk—one of Livework’s clients—started performing all kindsof roles for Vorwerk. The customers performed sales, customerservice, marketing and other roles and did so purely based on theirown enthusiasm, not because...
master thesis 2017
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HU, Aoge (author)
In 2016, Ford revealed its innovative concept 'Autolivery'. Nevertheless, the exact deployment conditions for the 'Autolivery' are not yet in place. In order to inhibit the collision space towards future implementation, a 'mobile locker' concept will come first, as seen in a roadmap. In this report, the potential of the 'mobile locker' service...
master thesis 2017
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Borren, C.A. (author)
Design of a model that guides the process of analysing the naval service market and setting up the requirements for service propositions for Thales Nederland.
master thesis 2016
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