Circular Rollout: Bridging the design-implementation gap in circular economy

<b>Circular Economy<br/></b>Exponential growth in human activity has caused exponential changes in Earth system variables, like greenhouse gas emissions and global temperature. Human influence on the planet has reached far beyond safe parameters and could lead to disastrous consequences for large parts of the world. This is attributed to the...

Design for relationships: An exploration of how to design for relationships between organisations and their customers

In 2016 Livework Studio—a service design consultancy, on whosebehalf this report has been written—witnessed that the customersof Vorwerk—one of Livework’s clients—started performing all kindsof roles for Vorwerk. The customers performed sales, customerservice, marketing and other roles and did so purely based on theirown enthusiasm, not because...

Strategic Advice for the Energy Game: Designing the business model for an energy market product through Business Modelling

Current approaches that deliver energy insight to customers are rather poor, data centric and incomprehensible. Driven by the vision to differently support customers in the transition towards new energy behavior, the Energy Game was developed. This service aims to guide customers in their journey towards a situation in which customers manage...

From Necessity to Fun: Implementing User Centered Design and Brand Driven Innovation at a business to business software provider

For almost all companies it is very obvious that in order to survive and grow they need to innovate, whether the innovation concerns their product, market or the way they do things. The paradox of innovation is that on one hand the companies want to innovate (since they know it is necessary) on the other they want to do things they are used to...