The resident-centered energy transition: Bridging the gap between the customer and business journey for installation companies

The Netherlands is confronted with a formidable challenge in the transition away from natural gas in the built environment. In this challenging landscape installation companies have an opportunity since they are often perceived as natural points of contact by residents to further aid the acceleration of the energy transition. However,...

Analyzing the current manure processing and recycling niche in the Netherlands to see how business models can help innovators in the niche succeed

Farming has been essential for thousands of years, but recently climate change and environmental concerns began to arise, putting pressure on the agricultural industry since they are a significant contributor of nitrogen emissions, especially from livestock manure. Fortunately, there are start-ups that try to overcome the nitrogen problem by...

The Energy Transition: Impact on the factors shaping International Oil Companies strategy

The energy transition ignites change and fuels modifications in numerous aspects of the society, specifically in the oil and gas industry. Besides, it creates a dynamic environment, an uncertain policy, and an economic environment for international oil companies (IOCs), affecting their business strategies. However, only a few studies focused on...

Playfully Cracking Cultures

Cultural differences in the business world are often met with surprise and irritation. The aim of this graduation project was to create a persuasive game design that teaches managers in an international context how to work with cultural differences. For this, the game makes use of the the cultural theoretical model that was created by Fons...

Design for relationships: An exploration of how to design for relationships between organisations and their customers

In 2016 Livework Studio—a service design consultancy, on whosebehalf this report has been written—witnessed that the customersof Vorwerk—one of Livework’s clients—started performing all kindsof roles for Vorwerk. The customers performed sales, customerservice, marketing and other roles and did so purely based on theirown enthusiasm, not because...

Unveiling the essence of the Knowledge Triangle

In order to overcome the innovation gap, the concept of Knowledge Triangle (KT) and Knowledge Triangle Integration (KTI) is gaining interest within national and European policies. It also functions as the cornerstone of the European Institute of Innovation and Technology (EIT), which has a prominent role in Europe’s Horizon2020 strategy to...

Science Business Center

Design for Science Business Center, Delft. Technopolis area

Science Business Centre, Delft

The Science Business Centre is a central building for the Technopolis business district which is being developed next to the TU Delft campus. It contains auditoria, conference spaces, a restaurant and a museum which strengthen the chance of meeting between students and business people.

DEMO applied to Financial Services

Often organizations do not exactly know what they desire, when it comes to information systems. Professional companies like ForMetis are needed to give advice and design tailor made information systems for organizations that have the need of it. To do so, one usually uses a software developing methodology. ForMetis has developed such a...