Shaping the self-service capstone for bol.com's online marketplace

Bol.com hosts an online marketplace for transactions of consumer goods offered by other collaborators. Collaborators choose to sell on bol.com, since they are the number one online retailer in the Netherlands and Belgium serving 6.2 million customers with 1 million visits per day. Focus is laid on enabling scalable network expansion of bol.com’s...

Extracting emotions from face-to-face communication

In our life we get more and more dependent on our computer and we have less time for face-to-face social activities with friends and families. In face?to?face communication our faces convey lots of emotions using facial expressions and lots of information is transmitted faster non-verbally than verbally, through the facial expressions. Using...