Business model metrics: An open repository

Development of successful business models has become a necessity in turbulent business environments, but compared to research on business modeling tools, attention to the role of metrics in designing business models in literature is limited. Building on existing approaches to business models and performance measurement literature, we develop a...

The mood street: Designing for nuanced positive emotions

This paper addresses how design activities can be supported to evoke nuanced positive emotions through a design case. The topic of nuances of positive emotions and values of differentiating positive emotions in a design process are discussed. The case follows appraisal approach, which implicates that the way people appraise an event determines...

Learning from the positive: A structured approach to possibility-driven design

This paper discusses an approach to possibility-driven design as an alternative to traditional problem-driven design approaches. the first parts discuss merits and challenges when design- ing for possibilities, and present some examples of existing design theories that exemplify the potential contribution of this view on design. Next, a five...

The adventure of a hospitalization: Bringing the reversal theory to the world of design

The design & emotion research domain has produced a rich palette of theoretical and methodological approaches that support designers in their attempts to ‘design for emotion’. In this paper, we focus on situations that involve negative emotions that cannot easily be ‘solved’ through design (for example, sadness caused by the loss of a loved one)...

Design thinking in positive psychology: The development of a product-service combination that stimulates happiness-enhancing activities

This paper presents an exploration of how knowledge drawn from the positive psychology domain can be used to design products and services that contribute to the happiness of the users. Two distinctions are proposed to structure initiatives in well-being driven design: activity- versus product-focus, and promise- versus problem-focus. A design...

The adventure of a hospitalization: Bringing the reversal theory to life

The design & emotion research domain has produced a rich palette of theoretical and methodological approaches that support designers in their attempts to ‘design for emotion’. In this paper, we focus on situations that involve negative emotions that cannot easily be ‘solved’ through design (for example, sadness caused by the loss of a loved one)...

Feel the art: Creating museum involvement by tapping universal human concerns

This paper reports an experience-driven design project that was commissioned by the Amsterdam Rijksmuseum. The aim was to cause a shift in the relationship between visitors and the art collection from one that is experienced as ‘distant’ to one that is experienced as ‘committed’. In five steps, an online application was conceptualised, developed...