Developing 14 animated characters for non-verbal self-report of categorical emotions

Graphical self-report tools are increasingly used to collect data<br/>on users’ emotional responses to products, yet most of these tools have<br/>only undergone minimal validation. A systematic set of animations was<br/>developed to allow participants in design research and other fields to report<br/>their feelings without relying on the nuances...

Design -|+ Negative emotions for positive experiences

Experience-driven design considers all aspects of a product – its appearance, cultural meaning, functionality, interaction, usability, technology, and indirect consequences of use – with the aim to optimize and orchestrate all these aspects and create the best possible user experience. Since the late 1990s, designers and design researchers have...

On the moment-to-moment measurement of emotion during person-product interaction: By means of video-supported retrospective self-report, with some ancillary remarks on other issues in design-related emotion measurement

This thesis investigated the measurement of emotion during short episodes of interaction between products and their users. Chapter 2 is a review of the many ways that have been used to measure emotions, organized according to the component of emotion involved: feelings, bodily changes, and facial expression. Measurement based on bodily changes...

Sensory incongruity and surprise in product design

People continuously experience the world and the objects in it through all their senses. Product designers can influence the way people experience products by paying attention to the multiple sensory aspects of product design. Designing sensory experiences can be aimed at communicating a consistent message to all sensory channels, making this...