Value-sensitive design & management of buildings and facilities

Architectural design may be defined as a synthesis of form, function, and technology, in a particular context, taking into account legal and financial preconditions. This book shows the need to also incorporate societal values. In the area of Corporate Real Estate Management (CREM) and Facilities Management (FM), a growing awareness comes to the...

Typology of value adding FM and CREM interventions

Purpose: The purpose of this paper is to present an empirical-based typology of facilities management (FM) and corporate real estate management (CREM) interventions that can add value to the core business of organisations and possibly the wider society. The typology is explained, elaborated and discussed with the aim to reach a deeper...

Productivity as a value parameter for FM and CREM

Purpose: This paper aims to investigate how facilities management (FM) and corporate real estate management (CREM) can add value to organisations by contributing to improved productivity of knowledge workers, and to explore interrelationships between productivity, employee satisfaction and other value parameters. Design/methodology/approach:...

Impact of employee satisfaction with facilities on self-assessed productivity support

Purpose: This paper aims to explore the relationship between satisfaction with buildings, facilities and services and perceived productivity support and to test whether the findings from a similar study of Batenburg and Van der Voordt (2008) are confirmed in a repeat study after 10 years with more recent data. Design/methodology/approach:...

New Model for Adding Value by FM and CREM

Model in four steps on how to add value to the organisation by interventions in buildings, facilities and services.

Facilities management and corporate real estate management: FM/CREM or FREM?

Purpose: This paper aims to explore similarities and dissimilarities between facilities management (FM) and corporate real estate management (CREM) regarding its history and key issues, and whether the similarities may result in a further integration of FM and CREM. Design/methodology/approach: The paper is based on a review of FM and CREM...

Towards an Integrated Value Adding Management Model for FM and CREM

Purpose: To present an integrated process model of adding value by Facilities Management (FM) and Corporate Real Estate Management (CREM) that is a generalisation of existing conceptual frameworks and aims to be a basis for management of added value in practice.<br/>Background: The growing research on the added value of FM and CREM over the last...

Managing the workplace in a globalized world: The role of national culture in workplace management

Purpose: to provide a better insight into the role of national cultures on the management and design of workplaces of multinationals in different countries.<br/>Design/methodology/approach: This explorative study is based on an extensive literature review of dimensions of national culture in connection to corporate real estate management,...

Reflecting on future research concerning the added value of FM

Purpose: To summarize recent research findings and reflections on The Added Value of Facilities Management and to outline perspectives for future research and development of the added value of FM.<br/>Methodology - The article is based on reflections on contributions to the recently published book “The Added Value of Facilities Management” and...

Adding value by FM: exploration of management practice in the Netherlands and Denmark

The last decade shows a growing attention into the concept of added value of Facilities Management and Corporate Real Estate Management and how to attain and measure added value. A variety of different types of added value came to the fore such as user value, customer value, financial value, environmental value and relationship value....

How Can Facilities Management Add Value To Organisations As Well As To Society?

The purpose of this paper is to present lessons learnt from a 3 year collaborative research project on the added value of Facilities Management (FM) involving institutions in five European countries. The starting point was the so-called FM Value Map developed earlier by the leader of the research group. The project applied three basic...

In search for the added value of FM: What we know and what we need to learn

Purpose<br/>– This article aims to present and compare research perspectives and theoretical reflections from a variety of academic fields on the concept of added value of facilities management.<br/><br/>Design/methodology/approach<br/>– The starting point is the so‐called FM Value Map, which was presented in a recent article in Facilities by...

The Added Value of FM: Different Research Perspectives

Purpose: This paper aims to present and compare research perspectives and theoretical reflections from a variety of academic fields on the concept of Added Value of Facilities Management (FM).<br/>Theory: The starting point is the so-called FM Value Map, which was presented in a paper by Jensen (2009) at the research symposium at EFMC 2009 in...

Do facilities matter?: The influence of facility satisfaction on perceived labour productivity of office employee

Purpose: Companies spend a lot of money to provide facilities such as a nice, effective and efficient building, well designed ergonomic furniture, sophisticated IT, cleaning services, catering, and safety services. Both from a theoretical perspective as well as from a managerial point of view, it is important to know if and how strongly...

Costs and benefits of flexible workspaces: work in progress in The Netherlands

The last decade has witnessed the introduction of non‐territorial offices with desk sharing and desk rotation linked to different job functions and working processes. This paper discusses the motives behind the application of these new concepts, potential costs and benefits and data on accommodation costs. A framework of potential costs and...

Costs and benefits of flexible workspaces: work in progress in The Netherlands

Due to the rapid progress in information and communication technology, work is becoming more and more independent of time and place. New concepts such as cocon offices (with special attention to both communication and concentration), teleworking, satellite offices, and hotel offices have been introduced world wide. During the last decade, we...