Adding value by hospital real estate: An exploration of Dutch practice

Objectives: To explore how hospital real estate can add value to the health care organisation , which values are prioritized in practice, and why.<br/>Background: Dutch healthcare organisations are self-responsible for the costs and benefits of their accommodation. Meanwhile, a lively debate is going on about possible added values of corporate...

Pre-occupancy evaluation of patient satisfaction in hospitals

Only when a building has been built it becomes clear if the building works as expected and if the objectives of the clients, customers, end users and other stakeholders are attained. If not, it is difficult and costly to adapt a building-in-use to fit with the needs and interests of the stakeholders. This paper explores how some of the pre-set...

Adding Value by FM and CREM in Dutch hospitals

Purpose: To explore if and how Dutch hospital managers steer on adding value by well-considered Facility Management (FM) and Corporate Real Estate Management (CREM), which values are leading, and how adding value is being translated into concrete interventions. Methodology: In addition to a review of literature, eighteen interviews have been...

Value-based design and management of hospital buildings

The purpose of this paper it to explore the concept of adding value by real estate and related performance indicators, and the way it is or could be applied in value-based design and management of buildings. The concept is being illustrated with research findings on hospital buildings, based on a literature review and ten interviews with CEOs...

Private investments in hospitals: a comparison of three healthcare systems and possible implications for real estate strategies

Objectives: This article explores lessons to be learned from three different healthcare systems and the possible implications for the management of healthcare real estate, in particular in connection to the Dutch system. It discusses similarities and differences among the different systems, in search of possible consequences on cost, financing,...

Ways to study corporate real estate management in healthcare: An analytical framework

Since 2008, after 35 years of a publicly supported healthcare real estate budget system, Dutch healthcare organisations have become financially responsible for the profits and risks of their real estate investment. Furthermore the Dutch healthcare system is in transition towards a regulated market system with growing competition between...

Value-based design and management of hospital buildings

The purpose of this paper it to explore the concept of adding value by real estate and related performance indicators, and the way it is or could be applied in value-based design and management of buildings. The concept is being illustrated with research findings on hospital buildings, based on a literature review and ten interviews with CEOs...