Innovation Strategy for Pyropower

Pyropower is a startup active in the field of biochar systems. Pyropower is active in the country of Malawi (Africa) and Indonesia where Pyropower is proposing new technology to farmers to solve their problems. In June 2020, Pyropower launched Europe project, and in European context as well, Pyropower wants to implement the biochar system. This...

Reimagining Hearing Care: A detailed strategy for Cambridge Audio to enter and disrupt the British hearing care market

The executive summary provides a brief overview of the findings and the solution based on the problem statement. The initial brief from the client side was an interest in the hearing aid market and how Cambridge Audio can enter this industry. The project follows the double diamond approach, starting with an extensive research surrounding the...

Connected Sleep Position Trainer: Developing Design Guidelines for the Servitization of NightBalance

The following thesis report describes the process and outcomes of the graduation project from the MSc Strategic Product Design at Delft University of Technology, carried out for the company NightBalance. NightBalance is a medical company with a product that provides therapy as a treatment for patients with position dependent sleep apnea disorder...

Consultancy+: the integrated training programme on customer experience innovation for organisations in transition

On the present day, corporate organisations want to change their product-focussed approach towards a customer experience focussed approach. This human- centred approach to innovation is called CX Innovation. CX Innovation gives corporate organisations a competitive advantage, but they struggle to implement CX Innovation in their organisation....

Smart Travel, towards luggage free travelling in the future

Travelling has the ability to gives us freedom to discover our surroundings in a spontaneously manner. However, struggles and frustration during travelling can cause many difficulties to reach this state of mind. In the current travel situation, we have to bring our luggage from our departure place to a transfer hub. After arriving at the...

Human-Centered Systemic Innovation to a Circular Economy: A Case Study in Male Grooming

This thesis explores a human-centered approach to innovating towards the circular economy, using the design concept of product-service-economic systems (PSES)

Journey Sneak Peek: Design of a passenger experience-driven inflight service concept for 2020

This masters’ thesis “Journey Sneak Peek: designing a passenger experience - driven inflight service concept for 2020” demonstrates an innovation process of using user experience insights as the main driving force to support the product-service development of Zodiac Aerospace. There are two main outcomes of this project. The first outcome is an...

The Power of Collaboration: Redesigning the co-creation platform of Ahold

Companies are reconsidering their innovation processes and learning how to use the experiences of individuals and communities as the new basis of value creation. Although the opportunities are extensive, organizations are struggling to find the right way to adopt more collaborative processes. Also Ahold is exploring the potential of co-creation....

Redesigning SodaProducties’ Innovation Process Through Improving their Volunteering Service

This Master thesis presents the inquiry of a strategic product designer in the innovation process of a societal oriented company: SodaProducties. Commonly, graduating students from the faculty of Industrial Design Engineering are found in the high-tech industry. In contrast to developing complex technological products, this agency for societal...

Looping Forward: Towards more Proactive Service Design

Within the Customer management department of Vodafone the Service Design & Implementation managers are responsible for initiating, designing and implementing new services for the customer service. At the moment the service ideas that are implemented by the SD&I managers most of the times originate from other departments or from other Vodafone...

Making hospitals more hospitable: designing new coffee systems for the hospital context

Health Care is gaining attention in the public debate, because our greying society leads to ever increasing costs and includes a labour force that is not capable of dealing with the increasing amount of people that require health support. This development is putting pressure on society in economic, but also social terms. Privatization processes...

Cultural Heritage 2.0: Involving stakeholders in service innovation for an audio-visual heritage service platform

Background and problem Audio-visual cultural heritage content should be preserved for our children and their children. However, currently the devices on which this material is stored suffers from decomposition. In addition to that, the content should be unlocked on a larger scale by exploiting modern technologies such as Internet and mobile...

A business model for the Smart Home

Using the STOF model to develop a robust business model for KPN, the dutch incumbent telecoms operator, for the future home. This business model was based on futures research about the home and the technology incorporated into within the future. In the end, risks and chances are named to take into account when developing new services for the...