Searched for: subject%3A%22integrated%255C%2Bservice%255C%2Bdelivery%22
(1 - 5 of 5)
document
Wouters, Stijn (author), Janssen, M.F.W.H.A. (author), Lember, Veiko (author), Crompvoets, Joep (author)
Public administrations are increasingly relying on collaboration within inter-organizational networks to coordinate the development and provisioning of integrated digital public services. Collaboration strategies are necessary to focus collaborative efforts, align and prioritize goals, and leverage concrete results that advance integrated...
journal article 2022
document
Overbeek, S.J. (author), Janssen, M.F.W.H.A. (author), Van Bommel, P. (author)
An in?ux of service providers collaborate in networks to meet their clients’ demands. Integrated service delivery (ISD) is a way to let networked service providers offer services to their clients by bundling selected services offered by each provider so that clients do not have to deal with each single provider anymore. Designing such a network...
journal article 2012
document
Klievink, B. (author)
Governments aim to improve service delivery towards citizens and businesses. One of the main trends in this area is that organisations are increasingly trying to integrate service delivery by using information and communication technology (ICT). Service integration is necessary as individual service offerings are often just a part of a bigger...
doctoral thesis 2011
document
Shammi, M. (author)
As companies have increasingly become dependent on IT to interact with clients, the issue of business agility has become one of IT agility. Companies look for agility in their business for flexibility and adaptation with respect to changing environments. They seek to make use of the market competencies and deliver customer-centric services to...
master thesis 2011
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Overbeek, S. (author), Klievink, B. (author), Janssen, M. (author)
This event-driven architecture uses decentralized intelligence to orchestrate services across a network of public agencies, without compromising the individual agencies' autonomy.
journal article 2009
Searched for: subject%3A%22integrated%255C%2Bservice%255C%2Bdelivery%22
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