Searched for: subject%3A%22knowledge%255C%2Bmanagement%22
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Klinckhamers, Margriet (author)
Bluebird, a Dutch airline company, was founded over 100 years ago. To this day, they aim to provide memorable experiences to their customers. To do so, Bluebird must service their customers well at every brand touchpoint. Even though digital self-service is becoming the norm, knowledgeable contact centre agents are important to ensure a seamless...
master thesis 2023
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Bloem, Elisa (author)
The world is facing a climate crisis. We are polluting the earth with high CO2 emissions and waste. In addition to this, the human population is ever-growing. This results in a demand for more products, which will create even more waste. Products that are predominantly made of raw materials. Meanwhile, the global economy is only 7,2% circular...
master thesis 2023
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Charisi, Penny (author)
The current research stems from the motivation of controlling the phenomenon of traffic congestion in urban areas that can be deteriorated due to the implementation of a construction project. Nowadays, it is frequently observed that construction activities in complex urban environments appear undesirable effects on the communities surrounding...
master thesis 2023
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Ciuffo, Biagio (author), Makridis, Michail (author), Benenati, E. (author), Boriboonsomsin, Kanok (author), Chembakasseril, Mamen Thomas (author), Daras, Petros (author), Das, Viswanath (author), Grammatico, S. (author), Hoelscher, Malte (author), Krilašević, S. (author)
Vehicle automation and connectivity bring new opportunities for safe and sustainable mobility in urban and highway networks. Such opportunities are however not directly associated with traffic flow improvements. Research on exploitation of connected and automated vehicles (CAVs) toward a more efficient traffic currently remains at a...
journal article 2023
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Barekas, Apostolis (author)
The current research stems from the motivation of reducing the information loss that asset managers face in the operation & maintenance phase of the project. Most of the public infrastructure assets’ condition nowadays deteriorate due to ageing and municipalities confront challenges to manage their portfolios effectively by adopting...
master thesis 2022
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de Haas, K. (author), Berkhout, B (author), Dekker, H.R.E. (author), Broere, W. (author)
Determining the scope of (structural) renovation of aging tunnels is a complicated task and modular renovation is becoming increasingly necessary. The COB Tunnel Programme aims at developing the knowledge necessary to renovate these tunnels in a modular fashion, to reduce hindrance as much as possible. Part of this program is the development of...
conference paper 2022
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Hooimeijer, F.L. (author), Bricker, J.D. (author), Pel, A.J. (author), Brand, A.D. (author), van de Ven, F.H.M. (author), Askarinejad, A. (author)
Due to the environmental crisis, there is a need for a more conscious and integrating design process within the field of urban infrastructure development. Through cooperation between civil engineering and spatial design resilience of the built environment can be increased. Delft University of Technology investigates interdisciplinary design...
journal article 2022
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Kernan Freire, S. (author), Niforatos, E. (author), Rusak, Z. (author), Aschenbrenner, D. (author), Bozzon, A. (author)
Maintaining a complex system, such as a modern production line, is a knowledge-intensive task. Many firms use maintenance reports as a decision support tool. However, reports are often poor quality and tedious to compile. A Conversational User Interface (CUI) could streamline the reporting process by validating the user's input, eliciting...
conference paper 2022
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Thoring, K.C. (author), Mueller, Roland M. (author), Desmet, P.M.A. (author), Badke-Schaub, P.G. (author)
The theoretical understanding of design knowledge is a crucial concern for research in the design discipline. This article extends the rich existing research on design knowledge by providing a unifying model of design knowledge. The insights are derived from a rigorous review of existing literature. The resulting model presents an original...
journal article 2022
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Heesakkers, Yannic (author)
This graduation report presents a new mold making approach for Royal<br/>Delft. The traditional production trajectory starts with a positive model and<br/>pouring plaster mold parts onto it one by one, producing a negative casting<br/>mold for one shape. This new proposal takes the plaster mold parts as a<br/>starting point, combining them into...
master thesis 2021
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Vivian Maretina, Vivian (author)
The building construction industry is generally known as a procedural project with linear workflow and a traditional mindset. When a disruptive technology arises, the clients and partners face the challenge to understand the technology. In addition, their willingness to change is low. PHYSEE, a technology company that offers smart engineering...
master thesis 2021
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Liu, Y. (author)
Over the last decades of development of knowledge management and organizational learning, there has been an increase in learning research within and across projects. Learning from past lessons in projects and preparing for the next project management practices is very important in large infrastructure projects. The autonomy of projects brings...
doctoral thesis 2021
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Christodoulou, Vaso (author)
Risk management, a process aiming to decrease or eliminate the likelihood and impact of unwanted effects on a project during its lifecycle, has become highly significant due to complexity, uncertainties and high competition. Numerous tools and techniques have been developed for successfully implementing risk management. However, risk is...
master thesis 2021
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Liu, Y. (author), Amini-Abyaneh, Arash (author), Hertogh, M.J.C.M. (author), Houwing, E.J. (author), Bakker, H.L.M. (author)
Purpose: Management of inter-organizational projects focuses on the collective benefits of a group of organizations on a shared activity for a limited period and the coordination among them. However, how learning is facilitated in the inter-organizational project remains under-developed in the literature. Design/methodology/approach: This...
journal article 2021
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Cruz Grimaldos, Andres (author)
As we live in a competitive world, companies need to update their value proposition constantly. When it comes to consultancies, they need to be innovative and improve their service in terms of efficiency, effectiveness and wow-factor in order to be chosen by clients. The service can be innovated in different ways, such as improving the service...
master thesis 2020
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Agnello, Alessio (author)
In an ever more interconnected and integrated world, supply chains are undergoing continuous radical redesigns triggering in turn transfers of products and technologies between suppliers across the globe. This multi-year, cross-functional process, referred to as product technology transfer is determinant for the success or failure of a supply...
master thesis 2020
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Pagnan, Riccardo (author)
In today’s interconnected and dynamic world, sharing knowledge within a company and streamlining its workflow can be a significant source of competitive advantage. As a matter of fact, the literature consistently shows that firms which invest in Enterprise Systems tend to perform better financially and have better retention rates. However,...
master thesis 2020
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Roungas, V. (author), Bekius, F.A. (author), Verbraeck, A. (author), Meijer, S.A. (author)
Gaming simulations (games) for policy and decision making have been the neglected “sibling” of educational and training games. The latter have experienced a widespread usage by practitioners and researchers, while the former have had limited, yet slowly increasing, adoption by organisations. As a result, various issues developing and using these...
journal article 2020
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Roungas, V. (author)
GAMING simulations (games) have been closely relatedwith systems, and particularly with systems characterised as being complex. There is a long history on the evolution of systems from simply technical and social, to socio-technical (STS) and all the way to complex (adaptive) systems (CAS). Within this ever-increasing complexity, an important...
doctoral thesis 2019
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Roungas, V. (author), Lo, J.C. (author), Angeletti, R. (author), Meijer, S.A. (author), Verbraeck, A. (author)
conference paper 2019
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