Incorporating Expert Knowledge in Decision Support for Logistics: Balancing Costs and Customer Relations

Decision support within transport companies should not only use traditional objective functions, but also reason about qualitative effects on all involved actors. We propose a fuzzy logic rule base that can be used in addition to traditional operation research tools to calculate not just optimal solutions, but solutions that are optimal with...

Plan Repair: A framework and a new heuristic with applications to logistics

Planning can be a valuable tool for supporting a wide array of real-world problems, such as logistics, manufacturing and control. However, these applications are often highly dynamic, resulting in plans that require updating. In such situations, plan repair methods can be used to adapt the plan. In this paper, we propose a general framework for...