Rules or Rapport?: On the governance of supplier-customer relationships with initial asymmetry

Deciding about Design Quality: Value judgements and decision making in the selection of architects by public clients under European tendering regulations

In the past few years the image of tender procedures in which Dutch public clients selected an architect has been dominated by distressing newspaper headlines. Architects fear that the current tender culture will harm the quality of our built environment due to a potential lack of diversity, creativity and innovation in architectural design. Due...

Fair competition: How to apply the ‘Economically Most Advantageous Tender’ (EMAT) award mechanism in the Dutch construction industry

The research presented in the thesis contains a part of the ongoing effort to improve the situation of the Dutch construction sector. For at least the last decade, a number of measures known as integrated contracting has been heralded as the solution for many problems in the Dutch construction industry. One of the main reasons for integrated...

The effect of influence tactics on e-procurement adoption cognitions

This dissertation deals with the effect of influence tactics on Electronic Procurement (EP) adoption cognitions. When an EP system is introduced in an organization, adoption of that system by its intended users is not self-evident. The study identifies factors from literature that have an effect on EP adoption cognitions. Subsequently, the study...