Paradoxes and management approaches of competing for work in creative professional service firms

Despite their business relevance, creative professional service firms are under-researched, in particular with regard to how they compete for work. Competing for work is key to survival, but also extremely challenging due to the complexity of the services offered. In this paper we use a paradox framework to investigate the opposing demands...

Working through paradoxes in professional creative service firms: Lessons learned from design competitions

With the recent focus on austerity and efficiency, dealing with competing tensions has become increasingly critical within the creative industry. Also project-based industries and construction are suffering from a severe downfall in commissions. Architecture is at the intersection of these industries. As such it is a fertile ground for...