Searched for: subject%3A%22public%255C+service%255C+delivery%22
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document
Niaounakis, T.K. (author)
Driven by a quest for efficiency, many Western countries have witnessed merger waves across the entire breadth of their public sectors. The underlying assumption is that economies of scale exist in public service delivery; the idea that the average cost of public services decreases as the size of public organizations increases. The analysis of...
doctoral thesis 2021
document
Wouters, Stijn (author), Janssen, M.F.W.H.A. (author), Crompvoets, Joep (author)
Different actor roles in inter-organizational digital public services are often neither understood nor acknowledged. This can result in challenges regarding the proper design and result in a lack of adoption of these services. In the literature, there exist various taxonomies outlining roles such as users, consumers or co-creators, although...
conference paper 2021
document
Wouters, Stijn (author), Janssen, M.F.W.H.A. (author), Crompvoets, Joep (author)
Governments aim to digitalize public services. Whereas initially they worked in isolation, nowadays they increasingly link different building blocks together to realize integrated public services. This evolution poses challenges concerning the governance of public services. The purpose of this paper is to identify governance challenges in...
conference paper 2020
document
Kuitert, L. (author), Volker, L. (author), Hermans, M.H. (author)
For financial and strategic reasons, public and semi-public construction clients increasingly depend on private parties to carry out public service delivery. They subcontract operational responsibilities to private parties while remaining socio-politically responsible for ensuring public values. Public administration literature mainly...
journal article 2018
Searched for: subject%3A%22public%255C+service%255C+delivery%22
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