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van Merrienboer, Marleen (author)
Technology advancements and growing demands from citizens brought about a digital transformation of the Dutch public sector. As the digital standard rises higher and higher, the Dutch public sector is faced with the task to offer a strong digital environment and can choose to do so by either maintaining current IT infrastructures or by investing...
master thesis 2023
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Nouws, S.J.J. (author), Martinez de Rituerto de Troya, I. (author), Dobbe, R.I.J. (author), Janssen, M.F.W.H.A. (author)
Algorithmic and data-driven systems are increasingly used in the public sector to improve the efficiency of existing services or to provide new services through the newfound capacity to process vast volumes of data. Unfortunately, certain instances also have negative consequences for citizens, in the form of discriminatory outcomes, arbitrary...
conference paper 2023
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van der Vliet, Stan (author)
Large software projects often overrun costs, development time and do not deliver what has been envisioned by the customer. An important factor contributing to these cost overruns is the mismatch in the approaches of IT-architects and agile software development roles. In literature there are hints that complementary added value could be achieved...
master thesis 2022
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Nair, Pranav (author)
The advent of the 21st century has seen economies worldwide increasingly investing towards developing smart and sustainable innovations for addressing social and environmental challenges such as climate change, adapting to demographic change, public health care an well-being etc. These challenges, often referred to as 'grand challenges' are...
master thesis 2021
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Al-Hamdani, Iram (author)
When looking at a country like Oman that is abundant in its historical and cultural heritage, it is apparent that these aspects have a huge role in shaping this country’s identity, and remains to this day engraved in different parts of its built environment. However, the values and opportunities of cultural heritage are increasingly overlooked...
master thesis 2019
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Westermann, Ferre (author)
Agility is increasingly being used in the public sector as its adaptive approach through short-cycled development could allow public services to keep up with developments in technology and the complex problems contemporary societies face. There are, however, some dilemmas at play when it comes to agility and the public sector’s transparency and...
master thesis 2019
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van Genuchten, E.J.S. (author), Calderon Gonzalez, A. (author), Mulder, I. (author)
Cities are increasingly seen as having an important role in tackling societal challenges related to climate change, while open innovation is increasingly accepted as a new way of working for governments. In the current work, we explore the role of open innovation to tackle global challenges on a city level. In the context of the city of...
journal article 2019
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Sardjoe, Nishchal (author)
On a daily basis we (in) directly make use of functions of various infrastructures: we drive on roads and bridges or we live without worries behind the safety of a dike. Only when there are cracks in the dike or a particular bridge is not accessible due to for example a broken pillar, we realize how critical these infrastructures are for our...
master thesis 2017
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Hermans, M.H. (author), van Zoest, S.P. (author), Volker, L. (author)
The construction sector is changing, and commissioning organisations have to rethink the way they approach the market. This is especially important for client organisations operating in the public domain, because of their role as change agent in the sector and their social responsibilities. The ‘Public Commissioning Maturity Model’ (PCMM), first...
conference paper 2016
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Matheus, R. (author), Janssen, M.F.W.H.A. (author)
Governments are often putting their efforts in the operation and execution of existing services without having the means to innovate. Ambidexterity is the ability to operate existing services and to innovate at the same time Ambidexterity is a concept originating from organizational studies in the private sector and is hardly used in the public...
conference paper 2016
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Puspita Sari, F. (author)
The growing awareness of delivering public services into more costumer-oriented minded triggers the public organisations to manage their assets professionally. Building assets are one of the resources owned by the public organisations that need to be maintained. Maintenance departments are part of the public body that have responsibilities to...
master thesis 2015
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Van der Quast, L. (author)
Public organizations are vulnerable when individual deciding upon IT investments. Collaborative IT decision making may provide the opportunity for sharing costs and expertise in the development of effective IT solutions. But, it is difficult for a facilitative leader to create shared understanding in IT decision making. Case study research of...
master thesis 2015
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Maheshwari, D. (author)
Most measurement instruments in e-government focus on easily visible aspects and do not measure deep within organizations. In contrast the measurement instrument presented in this thesis focused on measuring elements within organizations. This requires different type of methods which goes beyond visiting websites and measuring what is visible...
doctoral thesis 2015
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Van Zeijl, E. (author)
master thesis 2014
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Arief, T.B. (author)
Several public bodies have opened their data through open data platforms to promote transparency, participation, and collaboration among government’s stakeholders. This action stimulates open innovation in reusing those open government data. Yet, the study about the potential of open data platform to stimulate open innovation in the public...
master thesis 2013
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Van Loenhout, C. (author)
Parties working together on a project usually have different interests in executing that project, but they all aim at achieving project success. This project success has been widely discussed in literature since reaching it is the main goal of each party; but what project success actually is and how it can be determined differs per party. In...
master thesis 2013
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Volker, L. (author), Ligtvoet, A. (author), van den Boomen, M. (author), Wessels, Peter (author), van der Lei, T.E. (author), Herder, P.M. (author)
In times of restructuring governmental policies and resources, the<br/>need for strategic asset management is growing. Maturity models offer<br/>organisations a structure to assist them in improving their asset management<br/>performance. We present the results of a repeated maturity measurement based<br/>on the infrastructure management...
journal article 2013
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Blank, J.L.T. (author), Dumaij, A.C.M. (author), Van Hulst, B.L. (author)
De ziekenhuissector staat de komende jaren voor een aantal belangrijke uitdagingen. Zo krijgt de sector te maken met financiële beperkingen, groeiende en veranderende zorgvraag en arbeidsmarktknelpunten. Een belangrijke oplossingsrichting voor de uitdagingen is de verbetering van de (arbeids)productiviteit. Productiviteitsgroei is mogelijk te...
report 2011
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Blank, J.L.T. (author), van Hulst, B.L. (author), Dumaij, A.C.M. (author)
The productivity development in hospitals shows that it is very much possible to realise productivity growth in the public sector. The so-called Baumol’s disease has lost its grip on the hospital sector in the last decennium. The production of hospitals is characterized by complex logistical processes and the use of high-quality technology. This...
working paper 2011
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Mahesh, G. (author), Kumaraswamy, M. (author), Pu, Y. (author), Hong Bo, X. (author)
Well meaning high-level construction industry reviews, and recommendations from those reviews, usually lead to many industry development initiatives. Promoting a safer work place and environmentally responsible industry was one of the seven themes under which recommendations were made in Construction Industry Review Committee (CIRC) Report of...
conference paper 2011
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