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- Martin Hoogerwaard, Conchita (author) master thesis 2023
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Beverland, M.B. (author), Cankurtaran, P. (author), Micheli, P (author), Wilner, S (author)To date, customer education has been framed in terms of one-way information provision, at odds with much of the literature on meaning co-creation. Drawing on an ethnography of a specialty coffee purveyor, we show how staff and consum-<br/>ers co-create educational consumer journeys through the deployment of seven practices: auditing, realignment...journal article 2023
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Bakker, Lenny (author)Sometimes seaport capacity is a bottleneck during disaster relief operations. This research investigates a flexible, floating and modular seaport. This seaport is stored all around the world and when necessary it ships seaport handling capacity from those storage facilities to the disaster area in order to help with the disaster relief effort....master thesis 2022
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- Moraes Gomes, F. (author) doctoral thesis 2022
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de Moor, Aldo (author), Papalioura, Evi (author), Taka, Evi (author), Rapti, Dora (author), Wolff, Annika (author), Knutas, Antti (author), te Velde, T. (author), Mulder, I. (author)Wicked societal problems, such as environmental issues and climate<br/>change, are complex, networked problems involving numerous intertwined issues,no optimal solutions, and a wide range of stakeholders. Cities are problem owners and living labs for finding solutions through design-enabled innovation initiatives. However, to reach collective...conference paper 2022
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Comes, M. (author), van de Walle, B.A. (author), Van Wassenhove, Luk (author)Humanitarian disasters are highly dynamic and uncertain. The shifting situation, volatility of information, and the emergence of decision processes and coordination structures require humanitarian organizations to continuously adapt their operations. In this study, we aim to make headway in understanding adaptive decision-making in a dynamic...journal article 2020
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Hoomans, S. (author)The central research question in this study is: Which meaning is given to sustainability within a Dutch housing association and does making sense of the concept of sustainability lead to sustainable strategic choices? The chosen research strategy is a longitudinal case study in the Dutch housing association Welbions. Data was collected in three...doctoral thesis 2019
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Nespeca, V. (author), Meesters, Kenny (author), Comes, M. (author)The profusion of information technology has created new possibilities for local communities to self-organize and respond to disruptive events. Along with the opportunities, there is also a series of challenges that need to be addressed in order to improve societal resilience. One of these challenges is to make sense of the continuous stream of...conference paper 2018
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van Grunsven, J.B. (author)Over the course of the past few decades 4E approaches that theorize cognition and agency as embodied, embedded, extended, and/or enactive have garnered growing support from figures working in philosophy of mind and cognitive science (Cf. Chemero 2009; Dreyfus 2005; Gallagher 2005; Haugeland 1998; Hurley 1998; Noë 2004; Thompson 2007; Varela et...journal article 2018
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Aselmaa, A. (author)Radiotherapy is a type of cancer treatment that uses high energy radiation to shrink tumors by destroying cancer cells. It is estimated that 52 per cent of cancer patients can potentially benefit from this type of treatment (Delaney et al. 2005). Planning radiotherapy treatment is a complicated multi-disciplinary process (Aselmaa et al. 2013b)....doctoral thesis 2017
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Aselmaa, A. (author), van Herk, Marcel (author), Laprie, Anne (author), Nestle, Ursula (author), Götz, Irina (author), Wiedenmann, Nicole (author), Schimek-Jasch, Tanja (author), Picaud, Francois (author), Syrykh, Charlotte (author), Cagetti, Leonel (author), Jolnerovski, Maria (author), Song, Y. (author), Goossens, R.H.M. (author)Sensemaking theories help designers understand the cognitive processes of a user when he/she performs a complicated task. This paper introduces a two-step approach of incorporating sensemaking support within the design of health information systems by: (1) modeling the sensemaking process of physicians while performing a task, and (2)...journal article 2017
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Merkus, Sander (author), Willems, Thijs (author), Schipper, Danny (author), van Marrewijk, Alfons (author), Koppenjan, Joop (author), Veenswijk, Marcel (author), Bakker, H.L.M. (author)This paper studies the ways in which members of inter-organizational teams collectively make sense of unexpected events and how they decide upon engaging in action. Frequently, ambiguity dominates such change processes aimed to create common understanding. Using the notion of the duality of intrinsic and constructed ambiguity, a detailed...journal article 2016
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De Greef, T.E. (author), Leveringhaus, A. (author)Advanced warfare technologies (AWT) create unprecedented capabilities to control the delivery of military force up to the point, some argue, that we are loosing humanity. But dependence on them generates difficult moral challenges impacting the decision-making process, which are only beginning to be addressed. In order to arrive at an informed...journal article 2015
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Hoezen, M (author), Volker, L. (author)The allocation of a contract for public construction projects in Europe usually requires a European tender procedure. This has to do with the size, the use of public means and the complexity of this type of projects. Compared to regular partnerships, it is hard to develop trust between the buyer and supplier in procurement situations. Inspired...journal article 2015
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Lousberg, L.H.M.J. (author), Pikker, G. (author)Humans make sense of situations they are in. They attach meanings to events and act according to these meanings. They do the same in the case of projects. To begin with, in order to make sense, projects have to be ‘talked into being’ (Clegg, 2005). However, processes of sensemaking are ongoing and new insights or unforeseen situations can alter...conference paper 2014
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Leurs, B. (author), Schelling, J. (author), Mulder, I.J. (author)a problem due to a lack of space, a group of 50 design students had to move to another building. Having a dedicated space in an historical building turned the initial setback into an opportunity. Design students usually do not have the luxury of having their own design studio. By observing and interviewing the students over a period of 5 months,...conference paper 2013
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Volker, L. (author)We make numerous decisions every day. Some decisions are based on a range of explicit and material alternatives, others are constructed from implicit ideas about the options we have in mind. In preparing a construction project, creating a vision on how the future would look like appears to be one of the most important activities. This is usually...conference paper 2013
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Harteveld, C. (author)Along with the rise of digital games over the past decades came an increased interest for using games for other purposes than entertainment. Although a few successes are known, much research seems to suggest little evidence for games’ advantages. Existing literature claims that more studies are needed that investigate the effective design and...doctoral thesis 2012
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Stompff, G. (author)Products are developed by large multi-disciplinary teams. The teams deal with many topics requiring the expertise of several specialists simultaneously. They have to decide together if something is a problem; propose multi-disciplinary solutions; and align their activities into a seamless whole. Stated differently: team members have to ‘think...doctoral thesis 2012
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Gunawan, L.T. (author), AL-Ers, H.E.B. (author), Brinkman, W.P. (author), Neerincx, M.A. (author)A situation map that shows the overview of a disaster situation serves as a valuable tool for disaster response teams. It helps them to orientate their location and to make disaster response decisions. It is, however, a complicated task to rapidly generate a complete and comprehensive situation map of a disaster area, particularly due to the...journal article 2011
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