Beyond Satisfaction - Internal Service Barometer for measuring customer satisfaction

BIM-based information model for the provision of the demandoriented facility management services janitorial cleaning

Digital trends in FM - Awareness gap between end users and service providers

Dirty Digital Washing Machines: Identifying money laundering in mixing services

Service Model For The Adoption Of Washable Diapers

Enabling job seekers’ self-representation in job application: Online CV platform for job seekers’ seamless job search journey and self-representation

Bringing digital scribes into orthopedic consultations: Towards AI-assisted clinical documentation

Pharmacy in 2030: Reshaping the daily practice

Autonomy for/in/with/and Design: Incorporating the meaning of autonomy in the design process

Design for Philips Grooming Product Return Experience

A proposition for the market introduction of the AiDx assist:: an automated diagnostic device for the scope of emerging markets

Detecting BestMixer: An exploratory study on centralized mixing services

Catalyzing collaboration for the future of food: A service proposition to accelerate sustainable innovation in the food value chain

Collection as a service for denim brands and retailers

A Baggage as a Service ecosystem for Amsterdam Airport Schiphol: Nudging passengers to use early baggage check-in services to make optimal use of the baggage handling capacity at Schiphol

Investigating the extension of service life of box-beam bridge girders: And it's impact on circularity

Increasing the effectiveness of the capacity usage at rolling stock service locations

Contour Moments Based Manipulation of Composite Rigid-Deformable Objects With Finite Time Model Estimation and Shape/Position Control

Learning and Knowledge Transfer of Professionals within the Building Services Sector

Delete or not to Delete: Methodological Reflections on Content Moderation