Searched for: subject%3A%22service%255C%252Bdesign%22
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van Coevorden, Sarah (author)
International train travel could serve as a more sustainable alternative to flying, especially for short distance journeys up to 750 km. Though both forms of transport have negative impacts, the environmental costs of travelling by train are significantly lower than travelling by plane (European Environmental Agency, 2021). Therefore, the...
master thesis 2024
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Quijada Fernández, David (author)
This project aimed to facilitate information support between clinicians and patients that is dynamic to the milestones in their care path and can be incrementally adapted to different chronic diseases at ErasmusMC. The project strived to envision a foundational service that informs holistically about the doubts and concerns of patient...
master thesis 2024
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Zuo, Enya (author)
Valyuu, a pre-owned digital device trading startup, currently faces the issue of losing customers during the order placement process. My task is to create a doorstep service tailored to their specific needs, aiming to streamline the seller's journey from order placement to getting the payment. Although doorstep service is not innovative in the...
master thesis 2023
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CHEN, YU (author)
The global shift towards sustainability has spotlighted the environmental implications of disposable takeaway coffee cups, particularly their contribution to landfill waste and ocean pollution. This report delves into the pressing challenge of reducing disposable cup waste at Schiphol Airport, especially in light of the impending Dutch...
master thesis 2023
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Bult, Matthijs (author)
This thesis presents recommendations based on a case study focused on thecircular redesign of a wearable, single use medical device. The study addressesa knowledge gap by offering insights into the circular (re)design for products.The proposed (re)design of the system leads to a substantial reduction of CO2emissions, with...
master thesis 2023
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Veenkamp, Wessel (author)
This design report focuses on exploring the opportunities for technology-driven interventions to address health inequalities in children during their first 1000 days of life in Lamu, Kenya. Children’s health during the first 1000 days of life is crucial for their future development and overall health. Interventions that focus on improving health...
master thesis 2023
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Cobussen, Simone (author)
This graduation project is carried out for PostNL's XL parcel delivery. PostNL is one of the biggest delivery companies in the Netherlands and one of their departments takes care of XL parcel delivery. This department is called Extra@Home. XL parcels can be seen as non-regular parcels, meaning odd sizes or weights. For Extra@Home, the XL parcel...
master thesis 2023
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van Dolderen, Dorien (author)
This graduation project explored how the circular economy could be implemented for single-use surgical devices like the endocutter. Design for reprocessing appears to be the best strategy, but modular solutions should be considered when reprocessing the entire device is not feasible. The project followed a transition management approach; a...
master thesis 2023
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Wentink, Marije (author)
The challenge addressed within this master thesis is to decide on the next focus area for Equip as an early-stage startup regarding new proposition development. Equip is a Fintech startup currently developing a financial coaching platform to be offered to employees paid by their employer. For employers, it is a valuable strategy to improve...
master thesis 2023
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Drouet, Luce (author), Sleeswijk Visser, F. (author), Lallemand, Carine (author)
Empathic design provides tools and frameworks supporting designers to understand users’ experiences with products or services. However, how does one hand over this empathic understanding of users to other internal stakeholders shaping the service experience? In this contribution, we reflect on a three-year implementation of an empathy-centric...
conference paper 2023
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Yang, xiaonan (author)
In the past decade, food waste has accepted intensive attention from society. It is increasingly acknowledged that approximately one-quarter of the food for human consumption is wasted throughout the food supply chain (Papargyropoulou , 2014). At the Delft University of Technology, It organizes a vast meeting every day in different facilities....
master thesis 2022
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Kense, Jasper (author)
Our society is built around a financial system that includes debt. It is a classic saying that anyone can end up in debt, but it is how we treat those with debt that defines their well-being. With the current financial system, we are prejudicing a part of society, making an already vulnerable group even more prone to debt.<br/><br/>We have...
master thesis 2022
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Seegers, Daan (author)
This thesis combines a high-tech, capital product, with servitization methods in order to create a product-service system. Servitization has allowed companies to align their interests and create a co-creation environment. The overall objective of this thesis was to find an improvement over the current service design of Beaver vessels. This new...
master thesis 2022
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Azhim Firdaus, Azhim (author)
Background:<br/>Climate change is affecting Uganda through the worsening floods that happen on a yearly basis. These disasters are claiming the lives and livelihoods of local communities, which lead to more challenges such as economic consequences and forced migration. Immediately after hazards like floods strike, local communities are always...
master thesis 2022
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Schrijver, Carolijn (author)
Research<br/>Disposable diapers require a large amount of new material and put a large pressure on Dutch waste disposal services. Washable diapers are a cheaper and supposedly more environmentally friendly alternative to disposables. Yet they are a niche product. This project aims to design a product service for Toddy to increase the acceptance...
master thesis 2022
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Magyari, Reka (author)
Clinical documentation takes up 40% of clinicians’ time. To ease the administrative burden of clinicians, digital scribes offer the potential to automate clinical note taking. Digital scribes are intelligent documentation softwares that combine automated speech recognition (ASR) and natural language processing (NLP). Digital scribes transcribe...
master thesis 2022
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den Heijer, Xander (author)
The Dutch healthcare system has reached a point of no return. Or we drastically change our behaviour and the way healthcare is delivered. Or we keep on going as we do, and the costs will be unbearable, pressure on the workers increases and access to care will become something for the happy few. To contribute to changing the Dutch healthcare...
master thesis 2022
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Fan, Xingyu (author)
With the rapid rise in consumption and production, natural resources are becoming increasingly scarce. As the prevalence of the linear economy leads to neglect in the product end-of-use (EOU) phase, moving towards a circular economy (CE) can maximize the product value by recovering and reusing. <br/>As one of the circular strategies applied by...
master thesis 2022
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Gispen, Coosje (author)
This thesis set out to explore the meaning of autonomy and use this knowledge to create a tool for designers to communicate the complexity of the concept with their clients. In today’s society, we value autonomy and we strive to ensure that everyone can lead their life as autonomous as possible. In fact, we view autonomy as ultimate independence...
master thesis 2022
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Simons, L.P.A. (author), Pijl, Hanno (author), Verhoef, John (author), Lamb, Hildo J. (author), van Ommen, Ben (author), Gerritsen, B. (author), Bizino, Maurice B. (author), Snel, Marieke (author), Feenstra, R.W. (author), Jonker, C.M. (author)
Hybrid e-health support was given to 11 insulin-dependent type 2 diabetes mellitus (DM2) patients, with electronic support plus a multi-disciplinary health support team. Challenges were low ICT and health literacy. After 50 weeks, attractiveness and feasibility of the intervention were perceived as high: recommendation 9.5 out of 10 and...
journal article 2022
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