Smart Tools in the Outpatient Department: Explore to what extent smart tools and layout can contribute to an effective and efficient use of space in the outpatient department of a Dutch hospital

The transformations the healthcare sector is undergoing can be divided into three types of changes; gradual change, sudden change and expected change. The ageing population represents the gradual change. The ageing population brings an increased demand for care, while also an increasing need for cost control and a decrease in available capacity...

Smart Campus Tools 2021: Gaining insights from universities and other organizations to support the back-to-campus movement following COVID-19

On January 30, 2020, the WHO Emergency Committee declared a global health emergency based on increasing reports of Chinese and international cases. The unprecedented impact of COVID-19 has also affected education systems around the world. This means that more than 1.6 billion students, representing 91% of all students in the world, have felt the...

The added value of smart stadiums: A case study at Johan Cruijff Arena

Purpose<br/>The objective of stadium owners is to attract visitors to their stadiums and by this optimally use their business potential. Stadiums face increasing competition from home-viewing options, with which especially aging stadiums have trouble competing. This paper aims to study the concept of smart stadiums as a solution to this problem,...

'Smart' Outpatient Department: Exploring which potential optimisations of the outpatient department could improve patient experience, medical specialist’s workflow and utilisation of space

Today, the deregulated Dutch healthcare system, the changing demographics and the growing shortage of medical specialists is putting pressure on the entire hospital and its employees. Thus, improving the patient experience, medical specialist’s workflow and utilisation of space would enable hospitals to provide better care to its patients, while...

Towards Smart Flexibility: A study on how IoT can improve employees' well-being in flexible office environments

'Smart' Facility Management in building fire emergency response operations: An empirical research with the focus on multi-criteria analysis for supporting the selection of smart emergency applications in the Facility Management

Purpose – The purpose of this study is to add to the existing body of knowledge and increase the understanding of the contribution of current smart emergency applications to the facility manager with the focus on required information during building fire emergency response operations. Design/methodology/approach – Semi-structured interviews with...

Smart Stadium Tools: An explorative case study of the Johan Cruijff ArenA: identification and optimization of smart tools in stadiums

Today’s stadiums face increasing competition from home-viewing options, powered by better camera angles and multiplatform, multimedia experiences. Concurrent with these trends is the increase in computing power and near ubiquity of the smartphone. These technological developments create new opportunities to measure real-time space use. The...

Stress in the Work Environment: Improving employee health and performance by measuring stress in the work environment

Problem statement: Stress in the work environment is a growing problem, pushed forward by changing societal standards associated with meritocracy and the omnipresence of technology and communication devices. Individuals and organizations are simultaneously becoming more aware and active in this domain of healthy workplaces. To make an actual...

Smart campus tools voor campusbeheer: Slim sturen op ruimtegebruik

Het onderzoek naar smart tools is gestart naar aanleiding van een probleem dat bekend is bij zowel studenten en docenten als bij campusmanagers: gereserveerde maar (deels) ongebruikte of onderbenutte ruimte. Dit probleem is een grote ergernis, vooral in geval van ruimteschaarste. Bij de campusmanagers van de Nederlandse universiteiten, en bij de...

Developing a Smart Tool for Campus User Alignment

Context Digitalisation enables students to study virtually everywhere. However, demand for study space on the campus remains high and is even increasing. Additionally, students place higher demands on the quality and availability of facilities (Valks, Arkesteijn, den Heijer, &amp; Van de Putte,  2016, p. 15). However, recent research on Dutch...

Choosing your place: Making a user journey to illuminate the possibilities of smart tools to support new users of the campus in choosing their workplace

<i>Purpose:</i> The purpose of this research is to research the potential of smart tools in the increasingly dynamic used campus workplace from a user perspective, to provide the campus manager with information on both the smart tool product and the smart tool implementation process.<br/><i>Methodology:</i> The currently used smart tools are...

Smart campus tools: Adding value to the university campus by measuring space use real-time

Purpose: The objective of corporate real estate management is to optimally attune corporate accommodation to organisational performance. At universities, the dynamic process to match supply and demand is often hindered by difficulties in the allocation and use of space. This is a challenge for the Dutch universities and perhaps also European...

Smart campus tools: Executive Summary