Knowledge Advancing Shopping Mall Living Labs and Customer Value Co-Creation, with a Focus on Social Integration

This paper aims at a broad scan of needs for knowledge advancing living labs and broader customer value co-creation in shopping malls. Special attention is given to the meeting and social integration function and metaverse development. Living labs are understood as a methodology of co-creative and open experimentation that is customer-led in a...

The materialisation of Jane Jacob's view "eyes on streets": Quantitative tools to measure adjacency, permeability and inter-visibility between buildings and streets

One of Jane Jacob’s key observations was that we need “eyes on the streets” from buildings to ensure safety. How can it be quantified? Research on urban environment by means of space syntax methods tend to focus on macro scale spatial conditions. However, micro scale conditions should not be neglected. In research on dispersal of burglaries in...